Jobs in the Online Gaming Sector
Sales and Business Development Officer
Our client is a leading international business group that supports both online and offline businesses and it primary expertise is within the field of financial institutions, online trading, gaming, blockchain and digital assets (crypto currencies), payments, online marketing, and more.
Our client is currently recruiting for a highly motivated and results-driven individual to join our iGaming and Gambling (Casino and Sport Betting) Department in Sales and Business Development position.
Job Summary:
- This individual will be responsible for helping to drive growth of our services through effective sales and business development strategies, client relationship management, and partnerships.
- This is an excellent opportunity to work with a dynamic international team and play a pivotal role in shaping the future of our group.
Responsibilities:
- Identify and engage with potential clients and partners in the gaming industry, showcasing the value of our business, products and services.
- Build and maintain strong relationships with key decision-makers and stakeholders, understanding their needs and providing tailored solutions.
- Represent the company at industry events, conferences, and networking opportunities to expand our client base and enhance our brand presence.
Qualifications:
- Proven experience as a B2B Sales / Business Development Manager or in any similar role, in the online gambling industry.
- Team player who knows how to work in a team in order to bring greater value to the table.
- Connections with owners, c-level individuals and the key players in the online gambling industry.
- In-depth knowledge of the online gambling industry and B2B sales techniques and strategies, including prospecting, leads' generation and closing deals.
- Excellent communication and interpersonal skills, with the ability to build a portfolio of clientele and influence clients at all levels of an organization.
- Exceptional negotiation and presentation skills, with the ability to articulate complex concepts clearly and persuasively.
- Self-motivated and driven, with a passion for sales and a results-oriented mindset.
- Excellent written and verbal communication skills.
- Fluent English. Additional Foreign languages – an advantage
Salary and Budget:
- The client is offering a starting salary of around 3,000 Euros gross monthly plus bonuses.
- Salary can be negotiated if the candidate has a ready book of clients to bring along.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Sales and Business Development Officer with reference number 3286.
Or you can apply directly through your candidate login by hitting the APPLY button.
Affiliate Marketing Manager
Our client, an online casino in Limassol, is looking to hire an Affiliate Marketing Manager. This role is ideal for a motivated individual with a strong background in the iGaming industry and a solid understanding of online affiliate marketing.
Responsibilities:
- Develop and pro-actively manage a portfolio of affiliate clients, ensuring an in-depth understanding of their financial value.
- Acquire new business through affiliate acquisitions by identifying and securing new client opportunities.
- Retain and grow business with current affiliate partners.
- Negotiate and review commercial agreements with all partners.
- Analyze campaign performance, report ROI results, and devise forward-looking strategies.
- Establish and maintain strong client relationships through regular contact, including face-to-face meetings, phone calls, and email communication.
Requirements:
- At least 2 years of experience in affiliate marketing within the iGaming industry.
- Previous experience with online marketing sales and the ability to drive sales in the online marketing scope.
- Fluent in English (both written and spoken), additional languages an added advantage.
- Strong negotiation, analytical skills, and numeracy.
- Proven planning and organizational abilities.
- EU-citizenship
- Located in Cyprus
Working hours:
- The working hours are 9am – 6pm (onsite role)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Affiliate Marketing Manager with reference number 3258.
Or you can apply directly through your candidate login by hitting the APPLY button.
Online Casino Manager Mauritius
Our client is a technology company specialized in online casino in Mauritius and they are looking for an experienced and results-driven Online Casino Manager with experience as a Head of Online Casino. The Online Casino Manager will oversee the operations of the online casino, focusing on unlicensed and grey markets. The ideal candidate will possess a deep understanding of the online gaming industry, exceptional management skills, and the ability to navigate the complexities of operating in unlicensed markets. The Casino Manager will be responsible for ensuring a seamless and engaging gaming experience for the company's customers. Online casino management experience with a focus on slots vertical is a must. Relocation package is available.
Responsibilities:
Operational Management:
- Oversee daily operations of the online casino, ensuring a high-quality gaming experience.
- Implement and maintain operational procedures and policies to enhance efficiency and customer satisfaction.
Game Portfolio Management:
- Manage the selection, integration, and performance of casino games.
- Work with game providers to ensure a diverse and appealing game portfolio.
Customer Experience:
- Ensure the highest level of customer service and satisfaction.
- Implement strategies to improve customer retention and loyalty.
Compliance and Risk Management:
- Ensure all operations comply with relevant laws and regulations, particularly in unlicensed markets.
- Identify and mitigate risks associated with operating in these regions.
Team Leadership:
- Lead and manage a team of casino staff, including customer support, game operations, and marketing.
- Foster a positive and productive work environment.
Marketing and Promotions:
- Collaborate with the marketing team to develop and execute promotional campaigns.
- Analyze the effectiveness of promotions and adjust strategies as needed.
Performance Monitoring:
- Monitor and analyze key performance indicators (KPIs) to ensure business objectives are met.
- Prepare regular reports for the COO on casino performance and strategic initiatives.
Player Acquisition and Retention:
- Develop and implement strategies to attract and retain players
- Utilize data analytics to understand player behavior and preferences.
Key Performance Indicators (KPIs):
- Revenue Growth: Measure the increase in casino revenue over specific periods.
- Customer Retention Rate: Track the percentage of returning customers.
- Average Revenue Per User (ARPU): Assess the average revenue generated per user.
- Game Performance Metrics: Monitor the popularity and profitability of casino games (RTP)
- Customer Satisfaction Score: Evaluate customer satisfaction through feedback and surveys.
- Operational Efficiency: Measure the efficiency of casino operations and processes.
Requirements:
- Proven track record of managing operations in unlicensed or grey markets.
- Minimum of 7 years of experience including at least 5 in the online gaming or casino industry, and at least 3 years in a managerial role.
- Proven track record of managing operations in unlicensed or grey markets.
- Bachelor’s degree. Advanced degree is a plus.
- Strong leadership and team management abilities.
- Excellent understanding of online casino operations and player behavior.
- Proficient in data analysis and performance metrics.
- Ability to develop and implement strategic initiatives.
- Strong problem-solving and decision-making skills.
- Highly organized with strong attention to detail.
- Adaptable and able to thrive in a fast-paced environment.
- Strong ethical standards and integrity.
- Excellent communication and interpersonal skills.
- Willing to relocate to Mauritius
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Online Casino Manager Mauritius with reference number 3239.
Or you can apply directly through your candidate login by hitting the APPLY button.
Payment Integration Specialist
Our client, a highly successful and industry leading Online Gaming Company, is looking to hire a Payments Integration Specialist for their Project Management Team. As a Payment Integration Specialist you will be responsible for day-to-day management of payment integration projects, liaising between cross-functional teams such as product team, developers, and operations, ensuring project goals are met .
Responsibilities:
- Thoroughly review the documentation provided by the payment service provider for the new method.
- Understand the endpoints, request/response formats, authentication mechanisms, and any specific requirements.
- Organize meetings or training sessions with developers to walk through the API documentation and explain key concepts, such as authentication, endpoints, payload structures, and error handling.
- Provide developers with access to sandbox or testing environments where they can experiment with the API and familiarize themselves with its functionality.
- Highlight any potential pitfalls, security considerations, or compliance requirements that developers need to be aware of during the integration process.
- Provide developers with sample code snippets, tutorials, or reference implementations that demonstrate how to interact with the API and perform common tasks, such as initiating transactions, handling callbacks, and managing payment flows.
- Offer ongoing support and assistance to developers as they work on integrating the new payment method.
- Address any questions, challenges, or technical issues they encounter promptly.
- Test and troubleshoot integrations to ensure their proper functioning. Work with internal teams and external partners to address and mitigate any issues promptly.
- Monitor payment metrics and performance indicators to identify areas for improvement and optimization.
- Work closely with the platforms as a PSP Product stakeholder and suggest platform/Gateway improvements for a better performance and customer experience.
- Keep the internal documentation repository up-to-date with relevant information about the new payment method, including integration guidelines, troubleshooting tips, and configuration details.
- Stay up-to-date with emerging trends and technologies in software integration.
- Be available and conduct online and in person meetings with PSPs.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Possess a deep understanding of payment technologies, including but not limited to credit card processing, digital wallets, ACH transfers, and cryptocurrency payments.
- Analytical Skills: Ability to analyze data and make sound decisions.
- Program Management: Experience with managing large programs and multiple projects.
- Communication: Strong oral and written communication skills, with the ability to communicate effectively with cross-functional teams and customers.
- Integration: Ability to integrate different development environments.
- Proficient with Microsoft Office Suite or related software.
Benefits:
- Excellent work environment
- Attractive salary package
- Annual incentive Bonus
- Monetary vouchers on Birthdays and other special occasions
- Options to enrol in Company's medical insurance plan
- Exciting company activities including monthly lunches, monthly corporate gatherings, and many other activities.
- Casual Dress Code
- A chance to advance professionally inside one of the world's largest iGaming organisations.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Payment Integration Specialist with reference number 3231.
Or you can apply directly through your candidate login by hitting the APPLY button.
Fraud and Payments Analyst (French-speaking)
Our client is an IT Development Company specialized in developing online casino games in Limassol and they are looking for a fluent Frensh-speaking Fraud and Payments Analyst with minimum of 1 year experience in a similar position in the I-gaming / ecommerce /forex / payments industry.
Responsibilities:
- Monitoring transactions, deposit patterns and registrations
- Performing various anti-fraud checks
- Preventing chargebacks, fraud, and bonus abuse
- Assisting in improving the department’s processes and reports
- Checking and processing withdrawals in a timely manner
- Contributing to the development of a knowledge base
- Communicating efficiently with other departments and payment providers
- Supporting other teams in payment-related issues
- Monitoring and reporting on customers’ activity
- Performing daily analysis of reports and CDD/EDD whenever needed
- Verifying escalated documents related to payment transactions
- Monitoring systems’ performance and reporting on issues
- Ad hoc tasks as required by the managers
Requirements:
- Minimum of 1 year experience in a similar position.
- Knowledge of transactions and risk monitoring procedures
- Knowledge of AML, CDD/EDD and fraud prevention fundamentals
- Knowledge of governing laws, regulations, and common practises in the payments field
- Ability to display a high degree of confidentiality and discretion
- Knowledge of task/project management tools
- Excellent communication skills in French and English (speaking & writing)
- Experience in I-gaming / ecommerce or payments industry is a preferred.
- Priority will be given to the candidates with hands-on experience in card acquiring or payments processing and monitoring in a credit/payments/electronic money institution
- Ability to work autonomously, with minimum supervision, strictly following the department’s procedures
- Attention to details and investigative approach
- Numerical literacy and analytical skills
- Ability to prioritise tasks according to importance and workload
- Adaptable to new tasks and processes in accordance with job demands
- Excellent team player, willing to learn
- Well organised hence flexible
- Ability to work on rotating shifts, including weekends and Public Holidays (no night shifts)
- EU-citizenship
Working hours:
- The working hours are 09.00 – 18.00 (able to work on weekends and public holidays on rotation, approximately 2-3 weekend days per month).
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Fraud and Payments Analyst (French-speaking) with reference number 3113.
Or you can apply directly through your candidate login by hitting the APPLY button.