Jobs in the Shipping Sector
Business Development Executive
Our client, a Group of companies specializing in the shipping industry in Limassol, is looking for a a dynamic and results-driven Business Development Executive to join their team. The ideal candidate will play a key role in driving growth, building strategic partnerships, and expanding our market presence.
Responsibilities:
- Maintain, expand, and strengthen relationships with existing customers through regular communication and visits.
- Facilitate and drive sales activities, including the negotiation and closing of deals, ensuring business growth and revenue targets.
- Understand customer needs and ensure their requirements are met to foster loyalty.
- Provide timely feedback and updates to customers regarding new products, services, and developments within the group.
- Cooperate closely with local entities of the group to identify new business opportunities and open doors to potential clients.
- Assist in organizing and coordinating meetings with customers
- Prepare and present relevant materials and reports to the Executive team of the group, to support discussions and decision-making processes.
- Analyse and identify market trends and competition to inform strategic decision-making.
- Perform any other duties that may be assigned from time to time within the general scope of duties and responsibilities.
Requirements:
- Bachelor’s degree in Maritime Studies, Mechanical Engineering, Business Administration, or a related discipline.
- Minimum 3 years of proven experience in sales, preferably within the shipping, maritime technology, or related industries.
- Fair understanding of digital products, platforms, and emerging technology trends within the maritime sector.
- Track record of consistently meeting or exceeding sales targets.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all organizational levels.
- Ability to work independently, manage priorities effectively, and thrive in a fast-paced, evolving environment.
- Willingness to travel internationally to engage with clients and participate in industry events.
- Fluency in English and Greek language is required.
Working Hours:
The working hours are 08:30 – 17:30, with a 1-hour of lunch break (onsite).
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Business Development Executive with reference number 4539.
Or you can apply directly through your candidate login by hitting the APPLY button.
Sales Coordinator
Our client, an IT Solutions Company for the marine industry in Limassol, is looking for an experienced Sales Coordinator who will be in contact with customers and internal partners of the group. This role is the backbone of the sales function. It is primarily focused on back-office responsibilities rather than client-facing tasks, so we are looking for someone who is detail-oriented and comfortable handling administrative and coordination work.
Responsibilities:
- Facilitate and advocate for customers across all internal departments and keep customers updated on issues and requests
- Train and guide the customers products and internal platforms
- Create complete and accurate order confirmations, process, and track purchase orders
- Handle customer complaints and possible disputes on behalf of the sales team
- Co-ordinate with Operations, Support and Production/Warehouse Departments
- Manage existing customer relations with Partners/Principals
- Maintain pricing contracts, provide promotional details and service updates to the Customer /Supplier
- Ensure all tools used by the Sales team are updated and can be used to generate reports for sales
- Utilize data-driven insights to provide recommendations for processes optimization.
Requirements:
- Bachelor’s degree in Business Administration, Information Technology, or in a related field
- Proven experience as a Sales Coordinator or in a supporting role in sales or similar
- Experience in the maritime industry, will be considered as a plus
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organisational skills
- Problem-solving mindset and ability to adapt in a dynamic environment
- Strong computing and research skills
- Being able to catch up with technology is very important (tech savvy)
- Fluency in Greek and English (written and spoken) is required
Working Hours:
The working hours are 08:30-17:30, with a 1-hour of lunch break (onsite).
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Sales Coordinator with reference number 4521.
Or you can apply directly through your candidate login by hitting the APPLY button.
Crewing Officer
Our client is an international shipping company in the river cruise industry in Limassol. They are now looking to employ an experienced Crewing Officer for their nautical and hotel team. As a Crew HR Officer, you are the main point of contact for the crew and vessels assigned to you.
You coordinate the employee journey from onboarding to the end of employment and connect crew members with Vessel Operations, Crew Planning, Payroll and HR Operations. Your work ensures reliable administration, clear communication and consistent support across the fleet
Responsibilities:
- Manage the onboarding and employment documentation of nautical and hotel crew assigned to your vessels, ensuring that records are complete, accurate and up to date.
- Serve as the main contact for crew members, vessels and the Operations team, providing clear information and timely follow-up on daily crewing matters.
- Coordinate and administer sick leave, warnings, resignations and terminations in line with company procedures and the appropriate escalation process.
- Prepare and verify payroll inputs, cash advances and crew travel expenses, and coordinate payroll queries with the Payroll team.
- Ensure that crew changes are confirmed by each vessel and correctly recorded in the crew management system.
- Cross-check Allianz invoices and follow up on discrepancies.
- Support and cross-train the Junior Crewing Officer assigned to you, sharing knowledge and consistent working practices.
- Visit assigned vessels at least three times per year to maintain close contact with crew and onboard management.
Identify recurring issues and recommend practical improvements to crewing processes and communication.
Requirements:
- Previous experience in Crew HR is required.
- A degree in Shipping, Human Resources or a related field is an advantage.
- Strong organisational and communication skills, with close attention to detail.
- Ability to remain calm, flexible and solution-focused when urgent crew changes arise.
- A collaborative working style combined with the ability to work independently and take ownership.
- Confidence working with HR or crew management systems and handling confidential employee information.
- Fluent written and spoken English; German is an advantage.
- Willingness to travel for vessel visits.
- An unrestricted right to work in Cyprus or the EU.
Working Hours:
The working hours are from Monday to Friday from 9:00am – 17.30 pm with 30 minutes lunch (working 1 day from home after probation)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Crewing Officer with reference number 4514.
Or you can apply directly through your candidate login by hitting the APPLY button.
Junior Crewing Officer
Our client is an international shipping company in the river cruise industry in Limassol. They are now looking to employ a highly motivated Junior Crewing Officer for their nautical and hotel team. This is an entry-level position, and previous experience is not required. They will provide full training.
Responsibilities:
- Ensure that all mandatory crew documentation is complete and on file before embarkation, following up promptly on any missing information.
- Identify and book suitable flight, train and bus connections for crew members, considering operational requirements and cost.
- Prepare and distribute accurate travel information to crew members, vessels, the Operations team and external agents.
- Maintain accurate and up-to-date information in the crew management system.
- Complete the online registration and deregistration of crew members with the medical insurance provider.
- Review crew travel invoices and verify uniform deductions, following up on any discrepancies.
- Participate in cross-training to provide temporary coverage during the absence of a Crew HR Officer and support future professional development.
- Provide general administrative and operational support to the Crew HR Officers as required.
- Escalate missing documentation, travel disruptions and other urgent crew matters to the responsible Crew HR Officer in a timely manner.
Requirements:
- Previous experience in crewing, shipping, travel coordination or HR administration is an advantage.
- A degree in Shipping, Human Resources or a related field is an advantage.
- Good organisational and communication skills, with strong attention to detail.
- Ability to manage several tasks and priorities while remaining calm and solution-focused when urgent changes arise.
- A collaborative and proactive working style, combined with the ability to work independently.
- Confidence using digital systems and handling confidential employee information.
- Fluent written and spoken English; German is an advantage.
- Willingness to provide occasional support outside normal working hours when urgent crew or vessel matters arise.
- An unrestricted right to work in Cyprus or the EU.
Working Hours:
The working hours are from Monday to Friday from 9:00am – 17.30 pm with 30 minutes lunch (working 1 day from home after probation)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Junior Crewing Officer with reference number 4513.
Or you can apply directly through your candidate login by hitting the APPLY button.
Junior KYC Administrator- Part time/ or Full time
Our client is a group which operates in the shipping industry for over 2 decades and today runs from several offices globally. The wider team consists of very diversified environment with 10 different nationalities across 6 office and they are looking for a Junior KYC Administrator to join their team based in Limassol either on a part time or full-time basis.
Responsibilities:
- Maintain companies in good standing across various jurisdictions (update KYC, ensure all payments and updates are in order, arrange for documents)
- Deal with local fiduciary requirements, accounts, submissions, taxes, annual reports
- Liaise with local payroll companies
- Stay on top of local payroll calculations, new employee onboardings, ensure all employee data is in order, all payslips are prepared, all employees have work visas and those are updated on time
- Speak to agents at different jurisdictions in order to open new companies. Understand local requirements in each region (costs, audits, employments, taxes, office rentals, local bills, etc)
- KYC process with counterparties (clients, suppliers, banks, insurers, agents, lawyers, etc)
- Sign contracts, send KYC information, prepare letters (as requested)
Requirements:
- Greek and English speaking
- Previous experience in a similar role would be considered and advantage.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Junior KYC Administrator- Part time/ or Full time with reference number 4404.
Or you can apply directly through your candidate login by hitting the APPLY button.
Sales Representative
Our Client, a Group of Companies involved in the Shipping Industry, is looking for a Sales Representative to join the team based in Limassol. They are looking for someone who is passionate about building strong customer relationships, achieving results, and growing professionally alongside our company.
Responsibilities:
- Build and maintain strong, professional relationships with customers and suppliers.
- Respond promptly and effectively to customer enquiries and requirements.
- Visit customers and communicate through various channels to strengthen business relationships.
- Develop and maintain a thorough understanding of the company's products, services, and principals' portfolios.
- Follow company policies, procedures, ethical standards, and corporate values in all daily activities.
- Process and approve customer orders through the ERP system while ensuring customer records are accurately updated.
- Maintain detailed records of customer interactions, transactions, and communications using the company's reporting systems.
- Collaborate closely with colleagues and the Operations team to ensure efficient service delivery.
- Provide regular sales updates, market feedback, and customer insights to management and principals.
- Ensure high levels of customer satisfaction through professional sales support and service.
- Work with management to establish sales targets and budgets, and provide regular performance reports and sales forecasts.
Requirements:
- Bachelor's degree in Shipping, Business Administration, or a related field.
- Previous experience in a sales role or working within a sales team.
- Demonstrated ability to consistently meet or exceed sales targets.
- Strong interpersonal skills with a confident and proactive approach.
- Experience using CRM and ERP systems.
- Ability to prepare and deliver professional reports and product/service presentations.
- Customer-focused mindset with the ability to adapt to different personalities in a multicultural business environment.
- Excellent communication, negotiation, and presentation skills.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Previous experience in a similar role will be considered an advantage.
- Fluency in both Greek and English is a must, both written and oral
Working Hours:
- Monday – Wednesday 8.30 – 17.30
- Thursday 8.30 – 17.00
- Friday 8.30 – 16.00
- Lunch break 13.00 – 14.00
- This is an onsite role.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Sales Representative with reference number 4375.
Or you can apply directly through your candidate login by hitting the APPLY button.
Customer Service Representative
Our Client, a Group of Companies involved in the Shipping Industry, is looking for a Customer Service Representative to join the team of one of their entities based in Limassol. They are looking for an individual who has the potential to grow alongside the company.
The client helps create the right environment for their dedicated staff by providing a flexible, fun, friendly, and family feel. They care about their staff, in fact, their culture is developed by them, for them. Driven by family values they wish to hire people that value their multinational multilingual, culture, working along the globe.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers and suppliers through various channels
- Acknowledging and resolving customer complaints
- Knowing company’s products and services and stay updated with principal’s portfolio
- Follow company’s procedures, ethics, values and culture during performing daily tasks
- Processing orders, through ERP and update customers systems upon requests
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues and responsible sales representative as necessary.
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
Requirements:
- University degree, or equivalent, with focus on shipping or business administration
- Experience working with customer support
- Experience in the shipping industry is a plus
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM and ERP systems and practices
- Customer orientation and ability to adapt/respond to different types of characters at multinational environment.
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- Previous experience in similar position will be considered as an advantage
- Fluency in both Greek and English is a must, both written and oral
Working Hours:
- Monday – Wednesday 8.30 – 17.30
- Thursday 8.30 – 17.00
- Friday 8.30 – 16.00
- Lunch break 13.00 – 14.00
- This is an onsite role
Benefits:
- The Client is offering a salary based on qualifications, experience and skills.
- Additional benefits: 13th & 14th Salary, Provident Fund
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Service Representative with reference number 4374.
Or you can apply directly through your candidate login by hitting the APPLY button.