Jobs in the Forex Sector
Head of Compliance
Our client, a CySEC regulated Forex Company in Limassol, is looking to recruit a Head of Compliance for its Head office in Limassol. The Head of Compliance will be responsible for leading the compliance department and ensuring the Company adheres to all relevant legal and regulatory requirements.
This role involves developing, implementing, and managing the Company’s compliance monitoring program (CMP), policies, and procedures, drafting of reports to the Board of Directors and CySEC. The Head of Compliance should act as a key advisor to the Executive team and the Board of Directors on compliance-related matters.
The successful candidate needs to be available to start as soon as possible.
Responsibilities:
- Develop and oversee the implementation of a comprehensive compliance monitoring program (CMP)
- Provide strategic direction and leadership for compliance initiatives
- Foster a culture of compliance throughout the Company
- Create, review, and update compliance policies and procedures, and ensure, that these are communicated, understood and accordingly implemented across the Company
- Conduct internal audits to ensure compliance with the implementation of those policies and procedures. Lead investigations into compliance breaches and implement corrective actions
- Monitor and interpret regulatory developments/changes and industry standards, and ensure that the Company remains compliant with all applicable laws and regulations
- Prepare and submit the required compliance reports to regulatory bodies like CySEC, CBC, ICF
- Report to the Executive team and the Board of Directors on compliance related issues
- Identify and assess compliance risks within the Company, and develop and implement strategies to mitigate and ideally eliminate those risks
- Act as the primary point of contact for regulatory authorities
- Collaborate with other departments to ensure alignment on and understanding of compliance matters
- Design and deliver compliance training programs for employees and Board of Directors
Requirements:
- Degree in Law, Business Administration, Finance, or a related field
- Minimum of 2 years of experience in compliance, legal, or regulatory roles, in an active company (not dormant or waiting for the licenses activation) with at least 1 year in a leadership position, having more than 1 person under her/his supervision
- CySEC Advanced Examination is a must, in addition CySEC AML examination should be considered as an advantage
- Greek is not mandatory, but could be considered as an advantage
- In-depth knowledge of regulatory requirements and compliance best practices
- Strong understanding of industry-specific regulations
- Excellent analytical, problem-solving, and decision-making skills
- Strong leadership and team management abilities
- Exceptional communication and interpersonal skills
- Ability to work effectively under pressure and with strict deadlines
- Familiarity with data privacy regulations and cybersecurity compliance should be considered as an advantage
- Personal Attributes:
- High ethical standards and integrity
- Detail-oriented with strong organizational skills
Working Hours:
- Monday – Friday, 9am – 6pm (onsite)
Benefits:
- Client is offering a competitive salary based on experience, qualifications and skills
- Eligible for a salary increase, if the annual appraisal (based on the performance) is successful
- 22 days paid annual leave
- Free parking with unlimited duration (day or time)
- Financial support of educational or training seminars, which are related to the employees’ position, work process and tasks
- Company’s events – holiday lunches/dinners
- Friendly and calm work environment
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Head of Compliance with reference number 4430.
Or you can apply directly through your candidate login by hitting the APPLY button.
Italian speaking Customer Support Agent
Our client is an online broker in Limassol. On their platform you are able to trade in more than 26 countries and you have access to 120 stocks worldwide. Clients can invest independently in shares, options, etc.
As an Italian speaking Customer Support Agent you will be responsible for maintaining relationships with Italian clients, delivering high-quality service, and ensuring an excellent customer experience.
Responsibilities:
- Provide client support via phone, email, and chat, addressing inquiries and resolving issues.
- Handle requests such as account openings, data updates, and various transactions.
- Collaborate with internal departments (compliance, operations) to meet client needs.
- Promote products and services, identifying cross-selling opportunities.
- Update the CRM system with relevant client interactions and information.
Requirements:
- Excellent verbal and written communication skills in Italian
- Customer-oriented mindset and strong problem-solving skills.
- Passionate about IT and possesses strong computer skills.
- At least 1 year experience in a customer service or customer relations role in the financial industry
- Good organizational skills and ability to multitask.
- Team player with the ability to work independently.
- Located in Limassol area or willing to move to Cyprus
Working Hours:
The working hours are Monday to Friday 09:00 to 18:00 or 09:30 to 18:30 (onsite role)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Italian speaking Customer Support Agent with reference number 4417.
Or you can apply directly through your candidate login by hitting the APPLY button.
Operations Agent
Our client, a CySEC-regulated and licensed Fintech Start-up based in Limassol, is looking for a Customer Support Representative to join their growing team in Limassol.
Responsibilities:
- Respond to customer inquiries via email, chat or phone.
- Provide accurate information about products, services, policies, and procedures.
- Handle complaints or concerns in a calm and professional manner.
- KYC documentation of clients
- Troubleshoot and resolve customer issues efficiently.
- Escalate complex or unresolved issues to appropriate departments or supervisors.
- Follow up with customers to ensure their issues are fully resolved.
- Maintain detailed records of customer interactions in CRM or ticketing systems.
- Update internal knowledge bases and customer FAQs.
- Communicate customer feedback to relevant teams for improvement.
- Stay up to date with new product features, updates, and company policies.
- Use product knowledge to educate and guide customers effectively.
- Build and maintain long-term customer relationships.
- Aim to improve customer satisfaction and loyalty.
- Offer solutions or alternatives to retain customers when necessary.
Requirements:
- Bachelor's degree
- At least 1 year of relevant working experience in the industry
- Computer Literacy
- Greek and English fluency. Any other European language is an advantage
- Ability to work on Public Holidays
Working Hours:
- Mon-Fri: 9am-6pm
- Onsite
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Operations Agent with reference number 4415.
Or you can apply directly through your candidate login by hitting the APPLY button.
Chief Legal & Compliance Officer (Current FX experience is a Must)
For a client of ours who is a Legal Corporate & Fiduciary Company working closely within the FX sector in Limassol they are looking for a Chief Legal & Compliance Officer (CLCO) to join their growing company and team.
Fully onsite in Limassol
This is a very confidential role and additional information will only be given by the client.
Current FX exposure is a must and their must be a match with the below requirements.
Responsibilities:
- Lead and manage the Legal, Corporate, Compliance, AML, Complaints Handling, and Investigations teams.
- Oversee daily operations, staff performance, reporting, and departmental procedures.
- Coordinate cross-functional matters and ensure operational efficiency.
- Oversee the review and negotiation of commercial, corporate, banking, and service agreements.
- Support corporate structuring, business expansion, acquisitions, and strategic projects.
- Manage corporate governance, company restructuring, and multi-jurisdictional corporate matters.
- Ensure compliance with regulatory requirements, licensing obligations, and internal policies.
- Oversee AML/KYC processes, transaction monitoring, due diligence reviews, and financial crime prevention.
- Liaise with regulators, auditors, and external advisors.
- Oversee complaints handling, investigations, escalations, and regulatory matters.
- Review findings, recommend corrective actions, and ensure proper reporting and documentation.
- Oversee relationships with banks, EMIs, PSPs, liquidity providers, and key service providers.
- Support payment infrastructure, banking operations, and operational frameworks.
- Identify and mitigate legal, regulatory, operational, and reputational risks.
Requirements:
- Bachelor's and Master’s Degree in Law and/or a related field.
- 5–8 years of experience within Forex, CFDs, Fintech, Payments, Banking, or Financial Services.
- Previous managerial or supervisory experience within Legal, Corporate, Commercial, Compliance, AML, Risk, and/or Operations oversight roles is mandatory.
- Strong knowledge of financial services regulations, AML/KYC, corporate governance, licensing, and risk management.
- Experience working with regulators, banks, EMIs, PSPs, and external service providers.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Fluent English; additional languages are considered an advantage.
- Professional certifications in Legal, Compliance, AML, or Corporate Governance are a prerequisite.
- Experience with international corporate structures and multi-jurisdictional operations is required.
- Experience with regulators such as CySEC, FCA, ASIC, and FSCA is required.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Chief Legal & Compliance Officer (Current FX experience is a Must) with reference number 4406.
Or you can apply directly through your candidate login by hitting the APPLY button.
Romanian FX Sales Agent
Our client is a FX Broker based in Limassol and they are looking for a Romanian speaking FX Sales Executive to join their growing team.
Key Responsibilities of the position:
- Introducing, presenting and promoting the company’s products and services
- Turning leads into clients through communication mainly over the phone
- Communicating on a daily basis with prospective clients and following up on contacts mainly over the phone and emails
- Keeping prospective clients up to date with financial market conditions and major economic announcements
- Evaluating and understanding customer needs before presenting relevant products/services
- Assisting prospective clients who wish to open a trading account and/or have any general queries
- Providing guidance to clients for using the Company’s trading system
- Reporting detailed and accurate data in all internal systems
- Developing a sound understanding of trading market conditions on a daily basis
- Ensuring all procedures are processed effectively for opening new accounts and verifying customer’s information and documents
- Other duties as assigned
Job Requirements and Competencies:
- Languages:
- Native in Romanian .Must also be fluent in English
- University degree in Economics, Finance, Business Management or a related field
- Previous sales experience within the financial sector will be considered an advantage
- Excellent communication and negotiation skills
- Computer literate
- Ability to work in a highly dynamic environment
- Ability to work under pressure and reaching personal sales targets
- Ability to multi task
- High working ethics and willingness to learn and develop
- The position involves residency in Limassol, Cyprus
Benefits:
- A very appealing, competitive remuneration package based on experience
- Excellent working environment with opportunities for personal and professional development
- Full medical insurance coverage
- Provident fund after 6 months of employment
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Romanian FX Sales Agent with reference number 4350.
Or you can apply directly through your candidate login by hitting the APPLY button.
French speaking Retention Agent
Our client is a Forex Trading Company based in Limassol and they are currently looking to recruit French speaking Retention Officers to join the Team.
The position will require fluency in French and English
The responsibilities will include:
Build relationships with existing clients & if needed potential clients
Contact existing clients ensuring they receive the highest level of service
Keeping up to date with market information and monitoring trends in all major currency pairings
Provide training to clients on the use of the Company's products
Explaining the payment process mechanism
Help maintain high levels of client acquisition, retention and reactivation
Ensuring customer satisfaction, professional communication
The ideal candidate will have/be:
Previous Retention experience within the financial trading industry (FX)
Ability to work well under pressure
Be computer literate
Strong organizational, motivational and communication skills
Salary and benefits
Competitive basic salary based on experience from 2500 – 3500 Euros gross monthly
Commissions based on sales 10-14%
Hot leads
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of French speaking Technical Sales Executive with reference number 4329.
Or you can apply directly through your candidate login by hitting the APPLY button.
Assistant Compliance Officer
Our client is a Global financial services company in Limassol. On their platform you are able to trade in more than 26 countries and you have access to 120 stocks worldwide. Clients can invest independently in shares, options, etc. They are looking for a motivated and detail-oriented Assistant Compliance Officer to support the Compliance team in daily operational and regulatory tasks.
This is an excellent opportunity for recent graduates or current students, especially candidates with a background in Law.
Responsibilities:
- Assist with day-to-day compliance tasks and administrative support
- Support preparation and submission of CySEC reports and responses to regulatory requests
- Maintain and organize compliance documentation and internal records
- Monitor internal procedures and support regulatory compliance processes
- Conduct basic legal and regulatory research when required
- Coordinate with internal departments regarding compliance-related matters
Requirements:
- University student or graduate in Law, Business, Finance, or a related field
- Law students are strongly encouraged to apply
- Strong attention to detail and organizational skills
- Ability to handle confidential information responsibly
- Basic understanding of compliance, AML, or regulatory requirements is an advantage
- Good command of English and Greek, both written and verbal
- Proficiency in Microsoft Office applications
- Located in Limassol area
Working Hours:
The working hours are Monday to Friday 09:30 to 18:30 (onsite role)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Assistant Compliance Officer with reference number 4272.
Or you can apply directly through your candidate login by hitting the APPLY button.
Senior Business Development Manager
Our client Brokerage based in Limassol are looking to recruit motivated and results-driven professionals on a senior level to join the Business Development team on-site at their Limassol based offices
The successful candidates will play a key role in expanding our network, developing strategic partnerships, and supporting client relationships. Working closely with the Head of Business Development, you’ll help drive growth across various markets, maintain strong collaborations, and contribute directly to the company’s long-term success.
MAIN DUTIES & RESPONSIBILITIES
- Find potential IB (Introducing Broker) partners, clients, and explore new market opportunities.
- Develop and grow your network and client portfolio.
- Develop and maintain strong relationships with existing clients to ensure high levels of customer satisfaction.
- Develop and implement business development strategies to achieve company goals and objectives.
- Negotiate and close deals with potential IB partners.
CANDIDATE PROFILE:
Senior Business Developer:
- At least 2 years of proven experience in a similar role within the Forex or financial industry.
- Portfolio/ Book of clients (Mandatory and only candidates with a book of clients will be considered)
- Demonstrated ability to negotiate, close deals, and manage high-value partnerships.
- Strong understanding of market dynamics, client behavior, and the competitive landscape.
Requirements:
- Excellent communication, negotiation, and presentation skills.
- Fluent in English (additional languages are a plus).
- Strong attention to detail and problem-solving mindset.
- Self-motivated, team-oriented, and adaptable.
- Legal eligibility to work (valid work permit).
WHAT WE OFFER
- Competitive base salary based on experience up to 4000 Euros NET
- A competitive commission model to enhance your earnings.
- Opportunities for professional development and career progression.
- A professional, dynamic, and supportive work environment.
- Daily snacks, beverages, company parties & team-building events.
- 22 days of annual leave per year.
Working hours (fully onsite)
- Monday to Friday 8:30-17:30 (one hour lunch break)
If you are a proactive and dynamic individual with a passion for business development, we would love to hear from you. Join our team and help us drive our company's growth to new heights.
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Senior Business Development Manager with reference number 4270.
Or you can apply directly through your candidate login by hitting the APPLY button.
Hungarian FX Sales Executive
Our client is a FX Broker based in Limassol and they are looking for a Hungarian speaking FX Sales Executive to join their growing team.
Key Responsibilities:
- Introducing, presenting and promoting the company’s products and services
- Turning leads into clients through communication mainly over the phone
- Communicating on a daily basis with prospective clients and following up on contacts mainly over the phone and emails
- Keeping prospective clients up to date with financial market conditions and major economic announcements
- Evaluating and understanding customer needs before presenting relevant products/services
- Assisting prospective clients who wish to open a trading account and/or have any general queries
- Providing guidance to clients for using the Company’s trading system
- Reporting detailed and accurate data in all internal systems
- Developing a sound understanding of trading market conditions on a daily basis
- Ensuring all procedures are processed effectively for opening new accounts and verifying customer’s information and documents
- Other duties as assigned
Requirements:
- Languages:
- Native in Hungarian. Must also be fluent in English
- University degree in Economics, Finance, Business Management or a related field
- Previous sales experience within the financial sector will be considered an advantage
- Excellent communication and negotiation skills
- Computer literate
- Ability to work in a highly dynamic environment
- Ability to work under pressure and reaching personal sales targets
- Ability to multi task
- High working ethics and willingness to learn and develop
- The position involves residency in Limassol, Cyprus
Benefits:
- Salary between 1,500- 1,800 EUR gross, based on experience
- Excellent working environment with opportunities for personal and professional development
- Full medical insurance coverage
- Provident fund after 6 months of employment
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Hungarian FX Sales Executive with reference number 4224.
Or you can apply directly through your candidate login by hitting the APPLY button.
Dutch-speaking Customer Relations Agent
Our client is an online broker in Limassol. On their platform you are able to trade in more than 26 countries and you have access to 120 stocks worldwide. Clients can invest independently in shares, options, etc.
As a Dutch-speaking Customer Relations Agent you will be responsible for maintaining customer relationships and providing excellent service to clients.
Responsibilities:
- Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.
- Deliver excellent customer service and ensure a positive customer experience.
- Process customer requests, such as opening new accounts, updating personal information, and handling transactions.
- Identify and pursue sales opportunities and cross-selling within the existing customer base.
- Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.
- Record customer interactions and maintain relevant information in the customer system.
- Proactively communicate with customers about new products, services, and promotions.
Requirements:
- Excellent Dutch verbal and written communication skills
- Customer-oriented mindset and strong problem-solving skills.
- Passionate about IT and possesses strong computer skills.
- Experience in a customer service or customer relations role is a plus.
- Good organizational skills and ability to multitask.
- Team player with the ability to work independently.
- Located in Limassol area
Working hours:
- The working hours are Monday to Friday 09:00 to 18:00 (onsite role)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Dutch-speaking Customer Relations Agent with reference number 3889.
Or you can apply directly through your candidate login by hitting the APPLY button.
Account Manager (Farsi Speaker)
Our client is a Technology Company in Limassol. They are now looking to employ a Farsi-speaking Account Manager who will be responsible for building and maintaining long-term client relationships, driving sales growth, and ensuring high levels of client satisfaction. You will act as the main point of contact for clients, helping them navigate our trading services and realize the full value of the company’s offerings.
Responsibilities:
Client relationship Management:
- Build and maintain strong, long-lasting client relationships
- Understand clients' business needs and objectives
- Act as the primary point of contact for clients, addressing their concerns and providing solutions
- Regularly communicate with clients to ensure satisfaction and identify new opportunities
Account Strategy and Planning:
- Engaging Potential Clients: Reach out to leads via phone, email, and other communication channels to introduce our trading services
- Identify opportunities for upselling or cross-selling additional products or services
- Plan and execute initiatives to ensure the client receives the most value from the company’s products or services
- Address and assist the clients as per compliance and legal requirements
Sales and Revenue Generation:
- Prepare and deliver presentations to clients for new offerings or services
Client Retention and Satisfaction:
- Building Trust: Educate prospects about the about our services regarding forex/finance market and the benefits of trading with our brokerage
- Closing Sales: Guide prospects through the account creation process, address their concerns, and motivate them to start trading
- Meeting Targets: Achieve and exceed monthly sales and conversion KPIs.
Requirements:
- Proven experience as a Senior Account Manager, or as an Account Manager, or in a similar client-facing role
- Native Farsi speaker
- Strong knowledge of the financial market and trading platforms
- Excellent communication, interpersonal, and negotiation skills
- Results-driven with the ability to meet and exceed KPIs
- Ability to manage multiple client accounts and priorities simultaneously
- Strong organisational skills and attention to detail.
- Familiarity with CRM systems and sales pipelines
- Based in Cyprus
Working hours:
- The working hours are 7am – 4pm or 8am – 5pm, Monday – Friday (onsite job)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Account Manager (Farsi Speaker) with reference number 3794.
Or you can apply directly through your candidate login by hitting the APPLY button.