Service Desk Technician

24 May 2019, Comments: 0

Reference: VAC-17676M
Company: International IT Company.
Location: Nicosia
Salary: Salary based in skills and experience plus excellent benefits


Job Detail
Our client, an international IT Company industry in Nicosia (outskirts) is looking for a Service Desk Technician who will be responsible for functioning as the first level of support for all IT end-user support requests. From setting up all workstations and portables, installing software and providing end-user connectivity and following up of security issues, end-users will look to you to provide technical assistance to allow them to perform their assigned tasks.

Requirements and qualifications of the position
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Maintain MAC workstations and help in supporting Windows 7 / 8 workstations
New workstations Deployment through WDS, MSSC
Maintain inventory of all equipment, software and software licenses
Obtain general understanding of OS and application operations related to company offered services
Provide end-user support to remote users and offsite staff (models, contractors, vendors)
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Additional duties include, but are not limited to installing, patching, maintaining software, anti-virus, email, etc.

Required Technical Skills
Knowledge of MAC workstations and notebooks; and Windows desktops, Windows networking and Active Directory
Understanding of LAN/WAN Networking technologies (wireless, IP, NetBios, DNS, DHCP, WINS).

Soft Skills
Excellent written and oral communication skills when responding to end-users
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
Proven analytical, evaluative, and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment – be able to meet deadlines efficiently.
Extensive experience working in a team-oriented, collaborative environment.
Able to lift and move up to 50 lbs.

The working hours are flexible office hours (Monday to Friday, 35 working hours per week)

Benefits:
Flexible working hours, 35 working hours per week, breakfast, parties, bonuses, medical insurance, fitness allowance, etc.

Job Type  Permanent

APPLY FOR THIS VACANCY

Job Title

Reference Number

Please attach your CV

(Please do NOT attach and send a document using an iPhone, as there is a conflict with Apple's most recent iOS)

Your Name (required)

Your Email (required)

The following details will help us in our search for only those vacancies most suited to your requirements. If you haven't already, or if previously provided details have changed, please answer the following questions:

Where do you currently live?
CyprusOther EU Member CountryNON-EU country

Are you legally entitled to work in Cyprus?
YES (Iam an EU citizen or married to an EU citizen)NO (I would require a work permit)

In which city/cities do you prefer to work?
LimassolNicosiaLarnacaPaphosOther

From when are you available for employment?

What are your salary expectations to consider a new position?

What type of position are you ideally looking for?

Are there any companies with whom you have already interviewed, or that you do not want us to talk to regarding your profile?

Would you consider positions that require non-standard office hours, i.e. shift work?
YESNO

Which type of employment are you seeking:
Permanent onlyPermanent or Temporary ContractTemporary only

For us to be able to retain and process your personal data, we require the following permissions:


Comments are closed.