Senior Arabic Relationship Manager

14 September 2019, Comments: 0

Reference: VAC-18055N
Company: CySec regulated Investment Firm
Location: Nicosia, Cyprus
Salary: Salary up to 40K gross per annum plus medical insurance plus provident fund plus other excellent benefits
Job Type:  Permanent


Job Detail
Our client is a CySec regulated Investment Firm and they are looking to hire a Senior Arabic Relationship Manager for the offices based in Nicosia. The successful candidate will assist in business development in the Gulf region by developing and managing relations with premium clients and ensuring their ongoing trading interest and activity.

Responsibilities:
Develop, manage and maintain excellent relationships with premium clients.
Generate new business by following up on leads and identifying new ones.
Provide Management with feedback on prospective and actual customer expectations and with ideas for the further business growth.
Communicate with premium clients via phone, email and online chat ensuring they receive the highest level of service and support.
Assist premium clients with enquiries on technical and onboarding matters and following up as necessary, ensuring the highest levels of client satisfaction.
Strive towards meeting targets with respect to the achievement of clients’ deposits and trading activity by exercising commercial skill and competence.
Maintain detailed knowledge of our products, trading platforms and terms and conditions of trading.
Adhere to the Code of Conduct and the standards set for all client communications.
Keep up to date with political and economic news, market information and trends.

Requirements:
University Degree or College Diploma in a relevant field
Prior relevant experience in a similar role in the industry is key
Proven experience in business development in the Gulf region is essential
Excellent communication skills and ability to build rapport especially through telephone communication
Fluency in both English and Arabic
Excellent understanding of the financial and capital markets will be considered a strong plus.
Proven ability to build and develop professional relationships
Enthusiastic, trustworthy, self-motivated with a ‘selling’ mindset
Target-oriented, competitive and success-driven
Team player
Very good organizational skills with an ability to handle multiple tasks and prioritize
Ability to work under pressure in a fast-paced environment
Computer literacy and ability to work simultaneously with a variety of systems

 

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