Company: Leading Technology Provider to the Global Finance Industry
Salary: Competitive salary between 1,400- 2,000 EUR gross based on experience plus excellent benefits
Our client is a Leading Technology Provider to the Global Finance Industry and due to continued expansion they are looking to recruit a dynamic individual in the role of On-boarding Technical Engineer for their offices in Limassol.
The successful candidate will be part of the Client On-Boarding Team which is responsible for ensuring a smooth onboarding process for new clients and the delivery of excellent client service.
Perform technical setups according the client’s needs
Provide training and demonstration to new clients
Handling incoming client requests via chat, email and phone
Create a positive customer onboarding experience
Maintain a solid understanding of company’s offering and forthcoming releases
Relevant Degree would be considered an advantage
Experience in a technical customer support role is desired
Experience in Jira would be considered an advantage
Experience in FX industry would be considered an advantage
Excellent organizational & communication skills
Ability to grasp technical and financial concepts (training will be provided)
Be able to work under pressure
Fluency in English is an absolute must
Results driven and self-motivated
Attractive remuneration package
Excellent working environment
Strong career development opportunity
Workings hours Monday- Friday 9am- 6pm with 1 hour lunch break.
Job Type Permanent