On-boarding Technical Engineer

18 May 2019, Comments: 0

Reference: VAC-17718N
Company: Leading Technology Provider to the Global Finance Industry
Location: Limassol
Salary: Competitive salary between 1,400- 2,000 EUR gross based on experience plus excellent benefits


Job Detail
Our client is a Leading Technology Provider to the Global Finance Industry and due to continued expansion they are looking to recruit a dynamic individual in the role of On-boarding Technical Engineer for their offices in Limassol.

The successful candidate will be part of the Client On-Boarding Team which is responsible for ensuring a smooth onboarding process for new clients and the delivery of excellent client service.

Responsibilities:
Perform technical setups according the client’s needs
Provide training and demonstration to new clients
Handling incoming client requests via chat, email and phone
Create a positive customer onboarding experience
Maintain a solid understanding of company’s offering and forthcoming releases

Requirements
Relevant Degree would be considered an advantage
Experience in a technical customer support role is desired
Experience in Jira would be considered an advantage
Experience in FX industry would be considered an advantage
Excellent organizational & communication skills
Ability to grasp technical and financial concepts (training will be provided)
Be able to work under pressure
Fluency in English is an absolute must
Results driven and self-motivated

Benefits
Attractive remuneration package
Excellent working environment
Strong career development opportunity

Workings hours Monday- Friday 9am- 6pm with 1 hour lunch break.

Job Type  Permanent

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