Our client, an innovative communications company based in Limassol, is looking to hire Quality Officer who will be responsible for designing, planning, and implementing performance improvement systems that integrate quality practices in the organization. They consult with the administrative team, department managers, and other staff on quality issues and identify the best methods for procedure improvements.  Performs Risk Assessment evaluations to ensure the overall sustainability and profitability of our organization.  The main purpose of the Quality Officer is to be thorough and observant with an eye for detail and to help preserve our reputation by ensuring continual quality improvement within the organization.

Responsibilities:

• Ensures that the organization’s Quality Management System complies with customer requirements, ISO 9001:2015, and regulatory and statutory requirements.
• Collaborates with other departments, as applicable, for the purposes of planning and implementing other ISO standards.
• Ensures evaluation of, and reporting on, vendor quality systems.
• Performs quality assurance functions and periodical Risk Assessment and Evaluation with regard to all functions of the organization
• Manages the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s products, improving operational performance
• Ensure the uniformity of service quality and procedures while confirming that all team members consistently adhere to the set standards.
• Design, develop, and implement training programs, measuring their effectiveness and making sure that they are aligned with the objectives and goals of the organization.
• Creates a satisfactory working environment with other departments performing quality-assurance studies and assists with the accumulation, display, routing, and dissemination of information to appropriate stakeholders.
• Assists departments with the coordination of audit information and recommends appropriate data-gathering mechanisms, procedures, etc.
• Assists the Head of Business Processes with revisions to the QA plan.
• Establishes and implements an annual internal audit plan.
• Reports to the Head of Business Processes on the performance of the Quality Management System (QMS) (e.g., results of quality audits, corrective and preventive actions), including the need for improvement.
• Promote continual improvement of the QMS, by implementing, evaluating, and improving policies, procedures, and workflows and propose changes in support of the organization's mission.
• Is responsible for the accuracy and timely inspection/calibration of monitoring and measuring devices.
• Maintains updated knowledge of standards, regulations/laws, issues, and news with respect to product (service) quality.
• Ensure adherence to health and safety guidelines as well as legal obligations.
• Maintains good knowledge of the company’s products and services.
• Is on the lookout for opportunities for improvement and develops new efficient procedures.
• Maintains good communication and cooperation with all the departments.
• Maintains good knowledge of the company’s electronic systems and databases.
• Maintains excellent knowledge of internal procedures.
• Works collaboratively across departmental functions.

Qualifications:

• A Degree in Business or Quality Management or other related field or adequate experience in a similar position
• Some experience with internal auditing procedures
• Fluency in the English Language
• Excellent communication skills (written and oral), including active listening
• Ability to express yourself and communicate thoughts in a clear and organized manner
• Excellent knowledge of MS Office
• Computer literacy
• Analytical and critical thinking
• Ability to work autonomously
• Flexibility and adaptability to multitask and to work extra hours to meet deadlines
• Ability to work under pressure and adhere to tight deadlines.
• Excellent time management & prioritization skills
• Honesty, integrity, high work ethic and reliability
• Administrative & organization skills
• Ability to work collaboratively across departmental functions and communicate effectively with multiple stakeholders.
• Ability to handle frequent interruptions.
• Ability to maintain close attention to detail and accuracy.
• Business awareness and management skills
• In-depth understanding of quality control procedures and relevant legal standards

Working hours:

• The working hours are 8:30-17:00 Monday to Friday (onsite job)

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Quality Officer with reference number 1812.
Or you can apply directly through your candidate login by hitting the APPLY button.

Our client, a Group of Companies in the shipping services industry in Limassol, is looking for a dynamic Sales Executive.  This is an exceptional opportunity to grow your sales career in an innovative, team orientated, fast paced and demanding environment.

Responsibilities:

• To promote the scope of activities of the Company to clients (Ship-owners and Ship managers) locally and overseas. 
• Expansion of the client base of the Company. 
• Maintain and build relationships with existing and new clients. 
• Proactively and effectively communicate and present products and services. 
• Frequent travel might be required for overseas clients. 

Requirements:

• Bachelor’s degree in engineering or other related field (mechanical, electrical, etc.)
• Previous experience in sales. 
• At least 3 years of experience in the Shipping Industry. 
• Excellent communication skills. 
• Computer literate, with emphasis on Microsoft Office. 
• Fluent in English both verbal and written. 
• Fluency in Russian will be considered and advantage. 

Salary:

• The company is offering a salary based on skills and experience plus 13th salary, Provident Fund, and bonus as per groups policy

Working hours:

• The working hours are 08:30 – 17:30, but after office hours are not uncommon since this is a sales position (dinners etc. are part of the job)

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Sales Executive with reference number 1774.
Or you can apply directly through your candidate login by hitting the APPLY button.

Our client is a rapidly growing company that specializes in trading marine bunker fuels across Europe, Baltics, Middle East and Asia. Their proprietary risk management and trading methodologies along with a strong ability to adapt to changing conditions has allowed them to grow into a reputable participant within the global energy complex.

They are looking to add bright, highly driven and entrepreneurial Bunker / Marine Fuel Traders to their offices in London, United Kingdom / Athens, Greece and Dubai, UAE offices. Considering both Senior and Mid-Level experienced candidates 

Responsibilities:

• Delivering the company vision to the bunkering market
• Developing and growing the bunker trading arm of the business
• Back-to-back physical trading and broking of marine fuel / bunkers (VLSFO, HFO, IFO, MGO, MGO etc.)
• On-boarding prospects, building new relations and turning them into profitable trading accounts
• Responsible for own portfolio and P&L
• Manage customer portfolio with direct responsibility for negotiating and executing sales transactions from start to finish– from quoting, negotiating, confirming, delivery, and post-delivery service and support
• Be involved in day-to-day operations by analysing market trends, develop trade ideas and execute deals
• Open new and exciting markets together with the company

Requirements:

• Highly ambitious with entrepreneurial mind-set
• Well established portfolio
• Prior work experience as a bunker trader or as a trader at another physical supplier (Customer Side)
• Fast and efficient work ethic with attention to detail
• Excellent sales and analytical skills with the ability to close deals
• Additional spoken languages are highly beneficial
• Traders will be based in either the London, Greek or Dubai offices or work on setting up offices in other destinations.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Bunker/ Marine Fuel Traders with reference number 1427.
Or you can apply directly through your candidate login by hitting the APPLY button.

Our client, a Shipping Services Company in Limassol, is looking for a Maritime Technical Service Engineer who likes traveling.  In this role the Engineer, you will get 1 – 2 months of training and travel to ports and install navigation systems on vessels. Engineers are always traveling to countries worldwide: Asia, Spain, Greece, Middle East, Africa, US, etc. We are looking for someone who can hit the ground running so it would need to be someone with experience.  Specific training for our equipment will be provided

Responsibilities:

Comprehensive customer service and support (after-sales service)
Development of relationships with internal departments and external clients
Support of sales team
On-Call Service
Training of technical partners
Installation on board
Training of users
Preparation of installation plans
Handling technical reviews
Testing of equipment
Tier 1 and Tier 2 24/7 customer support
Meeting the personal KPI's
Acting in accordance with the organization's strategy and policies
Being a stimulating, cooperative and supportive team member and pro-actively contribute to the completion of the team's workload

Requirements:

Experience with NMEA is a must
Being familiar with all job-related processes as described in the Quality Management handbook
Reporting quality issues according to existing procedures to the Quality Management department Continuously assess job-related business and process risks as well as health and safety risks and report to higher management when appropriate
Experience in installing equipment would be a big plus
English, spoken and written.
Personal initiative and responsibility
Ability to work autonomously and self-reliant
Being stress-tolerant, performing steadily and effectively under time pressure
Reacting calmly towards customers under all circumstances.
Focused on continuous improvements and holds self and others accountable
Willing to learn and to travel a lot

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Maritime Technical Service Engineer with reference number 91.
Or you can apply directly through your candidate login by hitting the APPLY button.