Jobs in the Shipping Sector

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Procurement Officer

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Sat, 22 Jun 2024 05:24:10 GMT

Salary:

Our client, an international ship management company with offices in Cyprus and throughout Europe and Asia employing over 4000 staff onshore and at sea, is looking to employ a Procurement Officer to be based at their offices in Limassol, Cyprus. 

Responsibilities:

  • Render procurement services to the fleet team in which the procurement officer is embedded. Close cooperation with the superintendents.
  • Process the procurement requisitions from the vessels, taking into account the procurement policy of the company and the advices from superintendents.
  • Continuously strive to optimize the procurement processes in order to come to the best price/quality ratio of goods/services purchased.
  • Thereby contributing to the annual vessel budget and reduce the administrative costs involved in ordering the goods/services.
  • Close cooperation with the logistics team to ensure shipment of spares, stores and consumable in timely manner.
  • Within the given authority levels, check and approve invoices and settle claims/ disputes with suppliers.
  • Support of Reporting for Third Party Owners.
  • Rate suppliers basis price / performance criteria.

Requirements:

  • Sound understanding of procurement and logistics processes.
  • The procurement officer should have gathered working experience at a ship managing company or at one of the company’s current suppliers.
  • Excellent command of spoken and written English.
  • Excellent communication and interpersonal skills.
  • Confidence when dealing with people often in difficult circumstances.
  • Proficient in Microsoft Office applications. Experience in using PMS software solutions.

Benefits:

  • Become part of a modern international company that drives a continuous innovation process. As part of the Procurement team, you help to shape this transformational change with future-oriented  solutions. We offer motivated and engaged personalities diversified and challenging tasks and projects with plenty of room for independence and personal responsibility.
  • Competitive package, Provident fund, Medical cover  
  • Training, education and career development
  • Remote working

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Procurement Officer with reference number 2609.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Pre-sales Engineer

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Tue, 21 May 2024 07:55:20 GMT

Salary: Salary based on skills and experience + 13th salary and medical insurance (after one month of employment).

Our client, a Marine Technology Services Company based in Limassol, is looking to hire a Pre-sales Engineer who will be specializing in systems integration, infrastructure, and informational systems within the maritime industry, you will play a critical role in showcasing our technology solutions to prospective clients. This position is essential for demonstrating the capabilities of our maritime-focused technologies, aligning our product solutions with client requirements, and driving successful sales initiatives. Your technical acumen combined with customer engagement skills will ensure that our solutions meet and exceed client expectations, fostering business growth and high customer satisfaction.

This role offers a unique opportunity to engage with cutting-edge technology in the maritime sector, leading technical discussions and presentations that emphasize the strengths and adaptability of our solutions to meet specific maritime needs. If you are passionate about technology and thrive in delivering impactful customer interactions, we encourage you to apply for this dynamic position.

The position requires a combination of sales or business development experience in technology solutions and preferably in the maritime industry as well as technical knowledge.

Responsibilities:

  • Conduct product demonstrations and deliver technical presentations tailored to the maritime industry via e-meetings, phone calls, and on-site engagements.
  • Collaborate with the sales team to develop proposals and presentations that effectively address the specific needs of clients in the maritime sector.
  • Coordinate with the technology team to prepare for proofs of concept that include systems integration, infrastructure setups, and informational systems relevant to maritime operations.
  • Thoroughly document customer requirements and propose technical solutions that optimize both customer satisfaction and business value.
  • Ensure our products align with maritime industry standards and client specifications, working closely with sales and engineering teams to match solutions with business requirements.
  • Achieve sales growth targets by promoting specific services/products pertinent to the maritime industry.
  • Educate and guide team members and other departments to enhance their understanding of maritime technologies and technical sales skills.
  • Maintain an in-depth knowledge of maritime systems and continuously update our offerings based on market feedback and technological advancements.
  • Manage the complete information flow post-sale to various company departments, effectively handle customer expectations to avoid escalations, and provide necessary technical support to the sales and marketing teams.

Requirements:

  • Excellent command of both the English and Greek languages, oral and written.
  • Advanced proficiency in MS Office and strong general computer literacy.
  • Proven organizational, time management, and analytical skills, capable of working under pressure.
  • At least 5 years of experience in sales engineering or business development, with a strong emphasis on technology solutions in the maritime industry.
  • A degree in Computer Engineering, Information Systems, or a related field.
  • Certifications such as Cisco and Fortinet are highly beneficial, as is direct experience with maritime operations.
  • Demonstrated ability to clearly communicate complex technical information to non-technical stakeholders.
  • High professional ethics, integrity, attention to detail, and a results-driven approach are mandatory.
  • Must possess flexibility, adaptability, the ability to multitask, and manage multiple priorities effectively.

Working hours:

  • The working hours are 8:30-17:00 Monday to Friday (onsite job).

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Pre-sales Engineer with reference number 2496.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Customer Service Officer – Supply Chain

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Fri, 26 Apr 2024 12:36:18 GMT

Salary: Salary based on skills and experience + 13th salary and medical insurance (after one month of employment)

Our client, a Marine Technology Services Company based in Limassol, is looking to hire a Customer Service Officer – supply chain who will be responsible to receive and respond to all inquiries related to the sales of spare parts/equipment and ensure safe and timely delivery to the customer.

The Customer Service Officer, will communicate and receive offers from suppliers for the spare/equipment required at the best price possible, having in mind the best interest of our company and our customers. Coordinates all shipments in collaboration with Logistics for the successful delivery of orders to the destination of interest.

Responsibilities:

  • Receives and records sales inquiries in the company electronic system.
  • Communicates with several suppliers and subcontractors to obtain the best offer.
  • Provides quotations to customers for applicable charges according to their requirements.
  • Assists to maintain price lists and discount matrixes from suppliers and each customer.
  • Assists to evaluate suppliers on regular basis based on the volume of sales requested and maintaining a list of approved/preferred suppliers.
  • Assists to evaluate suppliers on regular basis based on the frequency of purchases and volume.
  • Assists to maintain a list of approved/preferred suppliers.
  • Ensures close contact with Logistics to ensure availability of requested spares or equipment.
  • Communicates with Logistics and ensure that all required information is shared (quantity of spares inquired, customer contact details etc.) appropriately and the Logistics will follow up with the customer to deliver the order.
  • If applicable, communicates with Logistics to deliver necessary parts or equipment requested from technicians.
  • Ensures that all delivered orders have been invoiced with collaboration with the Accounts Department.
  • Maintains good knowledge of the company’s electronic systems and databases.
  • Maintains in-depth knowledge of the company’s products and services.
  • Maintains good communication and cooperation with other departments.
  • Handles after office hours tasks when required.

Requirements:

  • A Degree in Management, Shipping, or adequate experience in a similar position.
  • Excellent knowledge of the English Language.
  • Good communication skills (written and oral).
  • Good knowledge of MS Office.
  • Computer literacy.
  • Excellent problem-solving skills.
  • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines.
  • The ability to work under pressure and to tight deadlines.
  • Good organizational and time management skills.
  • Customer service orientation.
  • Honesty and reliability.
  • Able to multitask.
  • Administrative skills.
  • Prioritization skills.
  • Ability to work collaboratively across departmental functions.
  • A keen eye for detail and a result-driven approach.

Working hours:

  • The working hours are 8:30-17:00 Monday to Friday (onsite job).

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Service Officer – Supply Chain with reference number 2421.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Customer Service Officer

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Fri, 26 Apr 2024 12:29:36 GMT

Salary: Salary based on skills and experience + 13th salary and medical insurance (after one month of employment)

Our client, a Marine Technology Services Company based in Limassol, is looking to hire a Customer Service Officer to coordinate and arrange attendances onboard when requested by the customers and/or following recommendation by either the Technical and/or Support team and sometimes with collaboration with an external agent – Field Service Engineer.
The target of the Customer Service Officer is to receive and communicate offers from suppliers for the spare/equipment required at the best price possible and to successfully complete all service on board under one attendance, avoiding the need for a follow-up attendance on the same matter. He /she collaborates with the Logistics Coordinator to source the spares/equipment needed and to be either shipped or carried by the technician onboard to complete attendance.

Responsibilities:

  • Receives and records service inquiries in the company electronic systems.
  • Communicates with several suppliers and subcontractors to obtain the best offer.
  • Provides quotations to customers for applicable charges according to their requirements.
  • Assists to maintain price lists and discount matrixes from suppliers and each customer.
  • Assists to evaluate suppliers on regular basis based on the volume of services requested and maintain a list of approved/preferred suppliers.
  • Maintains a list of approved/preferred suppliers.
  • Assigns service jobs to the Technical team.
  • Close contact with the Technical team for support advice for Navigation/Communication equipment.
  • Ensures close contact with Logistics to ensure availability of requested spares or equipment.
  • Communicates with Logistics and ensure that all required information is shared (quantity of spares inquired, customer contact details etc.) appropriately and the Logistics will follow up with the customer to deliver the order.
  • When applicable, communicates with Logistic to deliver necessary parts or equipment requested from technicians.
  • Ensures that all completed services and delivered orders have been invoiced with collaboration with the Accounts Department.
  • Maintains good knowledge of the company’s electronic systems and databases.
  • Maintains in-depth knowledge of the company’s products and services.
  • Maintains good communication and cooperation with other departments.
  • Participate in the On-Call Rotation Schedule, to handle when necessary, after office hours urgent requests from customers. (shift weekly patterns between team-members take place).
  • Handles after office hours tasks when required.

Qualifications:

  • Excellent knowledge of the English Language.
  • Good communication skills (written and oral).
  • Good knowledge of MS Office.
  • Computer literacy.
  • Excellent problem-solving skills.
  • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines.
  • The ability to work under pressure and to tight deadlines.
  • Good organizational and time management skills.
  • Customer service orientation.
  • Honesty and reliability.
  • Able to multitask.
  • Administrative skills.
  • Prioritization skills.
  • Ability to work collaboratively across departmental functions.
  • A keen eye for detail and a result-driven approach.
  • A Degree in Engineering, Management, Shipping, or adequate experience in a similar position.

Working hours:

  • The working hours are 8:30-17:00 Monday to Friday (onsite job).

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Customer Service Officer with reference number 2419.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Marine Electronics Support Officer

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Mon, 08 Apr 2024 12:19:51 GMT

Salary: Salary based on skills and experience + 13th salary and medical insurance (after one month of employment)

Our client, a Marine Technology Services Company based in Limassol, is looking to hire a Marine Electronics Support Officer who will be responsible for providing remote technical support and assistance for navigation and communication systems in a maritime or naval setting. Additionally, you will be supporting the design, installation, operation, repair and maintenance of navigation and communication systems. Working under the supervision of the Head of Field Service Support, you will assist with troubleshooting tasks, provide pre-sales and after sales technical support in relation to NavCom equipment, and ensure optimal system performance. Additionally, you will provide interdepartmental support for NavCom projects.

Responsibilities:

  • System Maintenance: Assisting in the remote troubleshooting of navigation and communication equipment, such as radar systems, radio communication systems, electronic chart display and information systems (ECDIS), automatic identification systems (AIS), and satellite communication systems.
  • System Testing: Conducting routine testing and diagnostic procedures on navigation and communication systems to ensure their proper functioning (remote or in the workshop). This may involve conducting performance tests, analyzing data, and identifying and resolving technical issues.
  • Training and Support: Assisting in training personnel or customers on the proper use and operation of navigation and communication systems. Providing technical support and guidance to internal and external users when they encounter issues or have questions regarding the equipment.
  • Supervision: Assist other departments, such as service coordination or sales to correctly identify customer requirements and propose correct solutions.
  • Quality Assurance: Review performance of internal or subcontracted field service engineers and provide recommendations and/or corrective actions as applicable to all relevant stakeholders.
  • Documentation: Maintaining accurate records of system maintenance, repairs, and test results. This includes updating technical manuals, equipment logs, and other relevant documentation to ensure proper documentation of system status and changes.
  • Collaboration: Collaborating with other team members, and other departments, to support overall operational objectives and ensure effective communication and coordination within the team.
  • Upgrades and Upkeep: Assisting in the implementation of system upgrades, software updates, and security patches. Keeping up to date with technological advancements in the field of navigation and communication systems to ensure the systems are modernized and meet the required standards.
  • Field Service Support: Be the first point of contact for field service engineers, performing services onboard vessels. Provide administrative and technical support as applicable.
  • Field Service Attendances: Occasionally join Field Service Engineers onboard ships for on-site works, as instructed by the Head of Filed Service Support, for training and familiarization purposes.

Qualifications:

  • Degree in Engineering, Electronics, Telecommunications, or a related field. (Other degree or diploma accepted if sufficient experience in maritime electronics is applicable).
  • 1-2 years' experience in a similar role would be an advantage
  • Understanding of GPS, radar systems, and marine communication systems is preferred
  • Basic knowledge of software programming and debugging
  • Excellent problem-solving abilities and attention to detail
  • Effective communication skills, both written and verbal
  • Ability to convey technical information to non-technical audience
  • Ability to work effectively in a team environment
  • Willingness to continuously learn and adapt in a fast-paced industry
  • Fluency in English 

Working hours:

  • The working hours are 8:30-17:00 Monday to Friday (onsite job)

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Marine Electronics Support Officer with reference number 2364.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Provisioning Officer

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Mon, 08 Apr 2024 12:17:42 GMT

Salary: Salary based on skills and experience + 13th salary and medical insurance (after one month of employment)

Our client, a Marine Technology Services Company based in Limassol, is looking to hire a Provisioning Officer is responsible to receive and act on customers’ requests for terminal/SIM card/services activation/deactivation/modification in a timely manner to ensure company does not sustain unwarranted costs. In addition, he/she will be responsible to ensure that the company’s electronic systems and online platforms are correctly updated and services activated are accurately recorded.  

Responsibilities:

  • Handle all service provisioning activities for existing and possible new services offered by the company.
  • Commission and decommission SIM cards
  • Issue PrePaid Calling Cards
  • Manage and conduct LRIT tests and certification
  • Maintain a very good knowledge of the company’s products and services
  • Manage and issue documentation as applicable (e.g. Accounting Authority Agreements, Shore Based Maintenance Agreements, Activation/Alteration/Deactivation reports)
  • Manage all internal and external platforms related to provisioning of all services and products offered by the company.
  • Participate in the On-Call Rotation Schedule, to handle after office hours requests from customers in accordance with the company’s applicable procedures and SLAs. 
  • Close cooperation with other departments in order to troubleshoot and resolve any issues reported by customers.
  • Ensure the company database(s) are kept up to date

Qualifications:

  • Degree in Business, Management or adequate experience in a similar position
  • Excellent knowledge of the English Language
  • Good communication skills (written and oral)
  • Good knowledge of MS Office
  • Computer literacy
  • Logical thinker and the ability to work alone
  • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines
  • The ability to work under pressure and to tight deadlines
  • Good organizational and time management skills
  • Customer service orientation
  • Able to multitask
  • Administrative skills
  • Organizational skills
  • Prioritization skills
  • Able to communicate and cooperate well with other departments
  • A keen eye for detail and a results driven approach

Working hours:

  • The working hours are 8:30-17:00 Monday to Friday (onsite job). The job includes some days of the month that the candidate will have to work night shifts and the candidate will have to participate in the On-Call Rotation Schedule, to handle after office hours requests from customers. There is extra allowance on these days.

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Provisioning Officer with reference number 2363.
Or you can apply directly through your candidate login by hitting the APPLY button.

 

Sales Executive

Location: Cyprus, Limassol

Job Type: Permanent

Job Sector: Shipping

Updated on: Mon, 17 Jun 2024 07:06:53 GMT

Salary: Salary based on skills and experience + 13th salary + Provident Fund + bonus as per groups policy

Our client, a Group of Companies in the shipping services industry in Limassol, is looking for a dynamic Sales Executive.  This is an exceptional opportunity to grow your sales career in an innovative, team orientated, fast paced and demanding environment.

Responsibilities:

  • To promote the scope of activities of the Company to clients (Ship-owners and Ship managers) locally and overseas. 
  • Expansion of the client base of the Company. 
  • Maintain and build relationships with existing and new clients. 
  • Proactively and effectively communicate and present products and services. 
  • Frequent travel might be required for overseas clients. 

Requirements:

  • Bachelor’s degree in engineering or other related field (mechanical, electrical, etc.)
  • Previous experience in sales. 
  • At least 3 years of experience in the Shipping Industry. 
  • Excellent communication skills. 
  • Computer literate, with emphasis on Microsoft Office. 
  • Fluent in English both verbal and written. 
  • Fluency in Russian will be considered and advantage. 

Salary:

  • The company is offering a salary based on skills and experience plus 13th salary, Provident Fund, and bonus as per groups policy

Working hours:

  • The working hours are 08:30 – 17:30, but after office hours are not uncommon since this is a sales position (dinners etc. are part of the job)

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Sales Executive with reference number 1774.
Or you can apply directly through your candidate login by hitting the APPLY button.