Jobs in the Shipping Sector
Operations Team Member
Our client, a Group of Companies involved in the Shipping Industry, is looking for a dedicated and detail-oriented Operations Team Member to join the dynamic team of one of its entities based in Limassol. The successful candidate will be responsible for supporting the daily operations of the company, ensuring smooth and efficient processes.
The client helps create the right environment for their dedicated staff by providing a flexible, fun, friendly, and family feel. They care about their staff, in fact, their culture is developed by them, for them. Driven by family values they wish to hire people that value their multinational multilingual, culture, working along the globe.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding for the execution of operational tasks and procedures
- Communicating with customers and suppliers through various channels
- Coordinate with various departments to ensure seamless operations
- Acknowledging and resolving customer complaints
- Knowing company’s products and services and stay updated with principal’s portfolio
- Follow company’s procedures, ethics, values and culture during performing daily tasks
- Processing orders, through ERP and update customers systems upon requests
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues and responsible sales representative as necessary.
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
Requirements:
- University degree, or equivalent, with focus on shipping or business administration
- Previous experience in an operations role or similar position
- Experience in the shipping industry is a plus
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM and ERP systems and practices
- Customer orientation and ability to adapt/respond to different types of characters in a multinational environment.
- Excellent communication skills
- Ability to multitask, prioritize and manage time effectively
- Previous experience in similar position will be considered as an advantage
- Fluency in both Greek and English is a must, both written and oral
Working Hours:
- Monday – Wednesday 8.30 – 17.30
- Thursday 8.30 – 17.00
- Friday 8.30 – 16.00
- Lunch break 13.00 – 14.00
- This is an onsite role
Benefits:
- The client is offering a salary based on qualifications, experience and skills
- Additional benefits: 13th & 14th Salary, Provident Fund
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Operations Team Member with reference number 2754.
Or you can apply directly through your candidate login by hitting the APPLY button.
Procurement & Purchasing Officer
Our client is an internationally renowned independent third-party Ship Management Company managing over 600 diverse types of vessels. They are looking to hire a Procurement & Purchasing Officer to be based in Nicosia.
Job Position Summary:
- The Procurement & Logistics Officer role is responsible for processing, documenting, and communicating the requisitions put in by the assigned vessels, adhering to policies and SOP’s set by the shared services.
Responsibilities:
- Procurement & Logistics Officer performs day to day purchasing related activities to ensure safe and timely delivery of requisitions ordered by the vessel with due consideration to the criticality of the item.
- Responds to the requisitions raised by vessels in company’s purchase module which is Oracle Supply Chain.
- Communicates with Category leads regarding prices and deliveries.
- Achieves the goal of cost efficient, safe & timely operations of vessels in accordance with company policy & procedures.
Daily Tasks:
- Check & analyze requisitions based on the requirement of stakeholders.
- Comply with available frame agreements prices pre-selected by the vessel
- Issue the Purchase Order (PO) with all the required details (i.e. ETB, agent details) once approved (To be confirmed)
- Ensure that supplier issues Order confirmation
- Follow up on the delivery two days before of ETB
Overall Job Profile:
- Deals with category leads for supply of requested items of required on board.
- Carefully takes care of the purchase flow to ensure the desired result which includes processing requisitions
- Daily coordination with vessels to ensure prompt information & immediately address queries and/or complaints
- Continuously improve service quality and productivity levels. Proactively share best practices across the teams
- Coordinates with vessel, agents and local ship chandlers for the smooth delivery of orders
- Resolves issues regarding supply as raised directly by the vessel
- Provides feedback to Captain and Superintendent regarding local ship chandler for budget control
- Process invoices for payment
Job Requirements:
- We are seeking a candidate with experience in the shipping industry.
- Degree holder of any faculty
- Any relevant work experience in procurement will be considered as advantage
- IT literate for working with advanced procurement systems
- Good interpersonal & stakeholder management skills with ability to communicate at all levels
- High stress level, being comfortable handling numerous tasks within limited timeframes in a structured manner with eye for the detail
- Strong-minded with robust personality
- Fresh graduate will also be considered
Competencies:
- Analysis & problem solving
- Collaboration, inclusion & teamwork
- Listening and communicating
- Customer focus
- Planning & organising
- Initiative
- Accountability
- Resilience and wellbeing
Benefits:
- 1800-2300 Gross (based on experience)
- Bonus Scheme
- 13th Salary
- Medical – Family Coverage (100% employer contribution)
- Pension Fund/Premium
- Social team building events
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Procurement & Purchasing Officer with reference number 2727.
Or you can apply directly through your candidate login by hitting the APPLY button.
Procurement Officer
Our client, an international ship management company with offices in Cyprus and throughout Europe and Asia employing over 4000 staff onshore and at sea, is looking to employ a Procurement Officer to be based at their offices in Limassol, Cyprus.
Responsibilities:
- Render procurement services to the fleet team in which the procurement officer is embedded. Close cooperation with the superintendents.
- Process the procurement requisitions from the vessels, taking into account the procurement policy of the company and the advices from superintendents.
- Continuously strive to optimize the procurement processes in order to come to the best price/quality ratio of goods/services purchased.
- Thereby contributing to the annual vessel budget and reduce the administrative costs involved in ordering the goods/services.
- Close cooperation with the logistics team to ensure shipment of spares, stores and consumable in timely manner.
- Within the given authority levels, check and approve invoices and settle claims/ disputes with suppliers.
- Support of Reporting for Third Party Owners.
- Rate suppliers basis price / performance criteria.
Requirements:
- Sound understanding of procurement and logistics processes.
- The procurement officer should have gathered working experience at a ship managing company or at one of the company’s current suppliers.
- Excellent command of spoken and written English.
- Excellent communication and interpersonal skills.
- Confidence when dealing with people often in difficult circumstances.
- Proficient in Microsoft Office applications. Experience in using PMS software solutions.
Benefits:
- Become part of a modern international company that drives a continuous innovation process. As part of the Procurement team, you help to shape this transformational change with future-oriented solutions. We offer motivated and engaged personalities diversified and challenging tasks and projects with plenty of room for independence and personal responsibility.
- Competitive package, Provident fund, Medical cover
- Training, education and career development
- Remote working
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Procurement Officer with reference number 2609.
Or you can apply directly through your candidate login by hitting the APPLY button.
Sales Executive
Our client, a Group of Companies in the shipping services industry in Limassol, is looking for a dynamic Sales Executive. This is an exceptional opportunity to grow your sales career in an innovative, team orientated, fast paced and demanding environment.
Responsibilities:
- To promote the scope of activities of the Company to clients (Ship-owners and Ship managers) locally and overseas.
- Expansion of the client base of the Company.
- Maintain and build relationships with existing and new clients.
- Proactively and effectively communicate and present products and services.
- Frequent travel might be required for overseas clients.
Requirements:
- Bachelor’s degree in engineering or other related field (mechanical, electrical, etc.)
- Previous experience in sales.
- At least 3 years of experience in the Shipping Industry.
- Excellent communication skills.
- Computer literate, with emphasis on Microsoft Office.
- Fluent in English both verbal and written.
- Fluency in Russian will be considered and advantage.
Salary:
- The company is offering a salary based on skills and experience plus 13th salary, Provident Fund, and bonus as per groups policy
Working hours:
- The working hours are 08:30 – 17:30, but after office hours are not uncommon since this is a sales position (dinners etc. are part of the job)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Sales Executive with reference number 1774.
Or you can apply directly through your candidate login by hitting the APPLY button.
