Our client is a Risk Management and Trading Desk Service provider based in Limassol and they offer their services to Forex Brokers and CFD Brokerages globally, my client is now looking to grow their team and looking to recruit a bright, dynamic and intelligent hardworking Back Office Officer  to join the team   

The role will be responsible for the KYC on all new accounts and dealing with client’s deposits and withdrawals of funds and will be responsible for keeping maintenance and updating of all clients' files.

Responsibilities: 

• Performing KYC and due diligence checks;
• Ongoing clients monitoring for AML purposes;
• Registration and opening of new clients’ accounts in the Company’s software;
• Amending and terminating clients’ accounts in the Company’s software;
• Settlement of transactions (deposits, withdrawals and internal transfers);
• Monitoring of the transactions performed through the Company comparison thereof to the instruction received and sorting of any discrepancies;
• Record keeping of executed transactions (available in electronic form on the MTS and MT4);
• Sending accounts’ statements upon request;
• Archiving of all relevant documents in CRM (agreements, contracts, confirmations etc.);
• Handling of customers’ complaints;
• Registering disputes and chargebacks;
• Perform other duties and responsibilities, as assigned.

Requirements: 

• Fluency in English with excellent communication skills.
• Computer literacy, with working knowledge of Microsoft Office applications and CRM systems
• Ability to work autonomously as well as part of the team
• Attention to detail and target oriented
• Ability to multi-task, prioritize and manage time effectively
• Basic/Advanced CySec examination will be considered as an advantage
• Experience in a similar role in the Financial/Forex Industry at least 1 year             

 Salary:  

• Based on skills and experience 

Working hours:

• Monday – Friday 9:00am to 6:00pm

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Back Office Officer with reference number 1979.
Or you can apply directly through your candidate login by hitting the APPLY button.

An International UK Licensed FCA Electronic Money (EMI) Company with offices in Limassol and London is looking for a commercially minded Sales and Partnerships /VP Sales with minimum 5 years of experience with an existing Portfolio. The person can be located either in Cyprus or in London.

Responsibilities:

• Managing a sales team working globally 
• Monitor the daily sales processes closely and keeping a track of Sales Prospects. 
• Develop new Sales Verticals by Identify new business opportunities that may arise through LinkedIn, social media and strategic partnerships. 
• Create sales and progress reports for senior executives. 
• In all internal and external communications, present a professional and positive image of the department and the company as well as maintaining constructive relationships. 
• Take all responsible steps to ensure appropriate confidentiality and eliminate any conflict of interest. 
• Identify and develop new sales strategies and convert them into profitable new business and assist with other sales and marketing activity such as trade shows and conferences. 
• Attract new clients and convert them into active accounts. 
• Work with the Marketing Department on sales promotions and lead acquisition. 
• Undertake other such duties, training and/or hours of work as may be reasonable required, and which are consistent with the general level of responsibility of this role. 
• Attract new Introducers, Partners and Agents. 
• Contribute in dealing with Introducers, Partners and Agents to increase sales revenue. Reporting directly to Management. 

Requirements:

•  5 + years of proven Sales & Business Development experience in the B2B Payments Industry (EMI / PI / SPI) – NOT from the forex industry
• Familiarity within the Medium / High-Risk Sectors.
• Specialized in Niche sectors
• Excellent working experience with LinkedIn
• Excellent communication skills in English
• Well-presented, capable to work under pressure and efficient to meet deadlines. 
• Proven portfolio / track record

To apply:

Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of VP Sales with reference number 1920.
Or you can apply directly through your candidate login by hitting the APPLY button.