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Arabic-speaking Quality Monitoring Agent

Arabic-speaking Quality Monitoring Agent

Reference: VAC-20285M
  • Company:CySEC Regulated Forex Company.
  • Location: Cyprus, Limassol
  • Salary: Salary based on skills and experience
  • Job Type: Permanent
  • Job Sector: Forex
  • Added on: 27/04/2021

Our client, a Regulated Forex Company with a comfortable office in the city center in Limassol, is looking to hire an Arabic-speaking Quality Monitoring Agent.

Responsibilities:
Monitoring recorded calls on a daily basis
Provides feedback data to management in structured report form
Quality Assurance Performance
Quantity/Deadlines

Requirements:
Native or fluent in Arabic
Fluent in English
Experience in report preparation
Good knowledge of Microsoft Office programs – Excel/Word
Great listener with attention to details
Critical thinker
Effectively prioritize urgent cases/multi-task in a fast-paced team environment
Previous experience in the same role will be considered as an advantage
Fast typing skills will be considered as an advantage.
Eu-citizenship/work permit

The working hours are 09:00 -18:00 Monday – Friday

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