Italian-speaking Back Office / KYC Officer
Our client is a well-established CySEC regulated Forex Company based in Limassol, now recruiting for a dynamic individual to fulfill the role of Italian-speaking Back Office / KYC Officer. This is an excellent opportunity to undertake a key position in a renowned forex company. You will be overviewing the daily tasks of Back-Office Manager and Customer Support department and report directly to the company’s Director.
Processing deposit and withdrawal requests.
Checking KYC documents and activating accounts
Communicate with banks and payment processors
Ensuring all the back-office workload is completed on time
Managing Customer support desk and assisting client via LiveChat, emails and phone as and when required.
Ensuring all customer support systems, procedures and processes comply with the relevant regulatory environment
Managing ad-hoc situations
University or College Degree
Minimum 2 years’ experience in forex, finance or similar industry
Fluency in Italian and English – extra language would be considered an advantage
Ability to work in a fast-paced environment
Process-driven and attention to detail
Computer literate- Microsoft office knowledge highly desirable.
Proven ability to meet deadlines and work under pressure.
Excellent skills in document and process formation
The working hours are 9am-6pm