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VIP Account Manager

VIP Account Manager

Reference: VAC-19811N
  • Company:Online Gaming Company
  • Location: Cyprus, Limassol
  • Salary: Salary between 1,100- 1,800 EUR gross based on skills and previous experience plus bonus plus benefits
  • Job Type: Permanent
  • Job Sector: Online Gaming
  • Added on: 29/12/2020

Our client is a highly successful and fast-growing Online Gaming Company and they are looking to hire a VIP Account Manager for their offices based in Limassol.

Responsibilities:
Serve as a trusted account manager to our existing VIP Customers.
Taking care by any means of VIP Customers queries in a timely and accurate manner.
Monitoring the performance of clients and proactively target clients to increase performance.
Performing outbound sales calling to targeted groups of clients within their portfolio.
Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.

Requirements:
At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
Experience within the online gaming industry will be considered an advantage.
Fluency in one of the following languages: Finnish, German, Swedish, English.
Excellent writing skills.
Ability to multi-task, self-manage their workload and work under pressure.
Trustworthiness dealing with high valued players.
Proven telemarketing experience.
Service and Marketing minded.
Strives to meet targets and deadlines.
Ability to work in shifts.

Benefits:
Excellent work environment
Attractive remuneration package depending in experience and qualifications
Monthly commission additional to basic salary
Possibilities for internal growth

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