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Wallet Analyst

Wallet Analyst

Reference: VAC-19798N
  • Company:International Forex Trading company
  • Location: Cyprus, Limassol
  • Salary: Salary based on skills and previous experience plus excellent benefits
  • Job Type: Permanent
  • Job Sector: Forex
  • Added on: 28/12/2020

Our client is one of the leading FX Trading companies that have been in operation for over 10 years globally with a number of offices worldwide and a team of around 150 staff here in Limassol. They are looking for a Wallet Analyst to join their team.

Responsibilities
Oversee the daily monitoring of the company’s wallet transactions
Responsible for the funding of omnibus accounts and creation of wallets according to procedures
and rules in place
Address issues with failed transactions in a prompt manner
Monitoring active promotions, compensating clients and monitoring for possible abuse with regards to promotion
Provide support to wallet customers by investigating and resolving cases
Cooperate with internal and external resources to timely resolve transactional issues;
Manage relationships with effective, tactical, and empathetic manner.
Daily / Weekly / Monthly reporting to various stakeholders;
Maintain accurate records of tasks
Daily/weekly/monthly reconciliations
Evaluate existing procedures, report deficiencies and provide recommendations to improve reporting and operations

Requirements:
1-3 years of work experience as an operations analyst
Trading and crypto currencies knowledge
Excellent knowledge of Excel
Significant analytical and critical thinking skills
University degree
Team player attitude detailed oriented and able to work independently
Excellent verbal and written communication skills in the English language
Time management and organization skills

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