IT Systems Administrator
Our client is one of the leading FX Trading companies that have been in operation for over 10 years globally with a number of offices worldwide and a team of around 150 staff here in Limassol. They are looking for an IT Systems Administrator to join their team.
Diagnose and resolve IT technical issues involving internet connectivity, Servers issues, (VM and cloud), email clients, Anti-Virus, etc.
Manage users and permissions in Active Directory, G-suite, GCP, Azure, Terminal Services, etc.
Sustain experience in networking and security
Monitor customers for Incidents that require investigation, diagnosis and resolution.
Ensure incidents are correctly classified and updated on a regular basis.
Work to customer SLA to ensure service is restored quickly
Be on the lookout for trends occurring in the environment, gather evidence and facts to raise these to the attention of the team, so the problem can be identified and resolved and future recurring issues can be avoided
Stay current with the ongoing expansion and development of the company – be aware of system information, changes and updates
Provide troubleshoot, diagnose and resolve issues while maximizing customer satisfaction.
Provide support for the entire organization (Locally and Remotely)
Monitoring the company resources
5 years of relevant IT experience
Strong technical abilities in diverse technical fields (Windows, Mac environment, Networking, Security and Monitoring System)
Experience with managing systems on Virtual platforms (including clouds)
Ability to multitask
Strong verbal and written communication skills (English).
Standard office hours Monday- Friday