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Head of Ecommerce Product

Head of Ecommerce Product

Reference: VAC-18983G
  • Company:iGaming industry
  • Location: Cyprus, Limassol
  • Salary: 50k - 80k including bonus
  • Job Type: Permanent
  • Job Sector: Online Gaming
  • Added on: 19/05/2020

An innovative service provider specialized in providing tailor-made solutions to the iGaming industry, is seeking to hire a Head of Ecommerce Product

Key Responsibilities:
As a head, you will be fully responsible of the efficiency, scalability and Compliance of the Risk management and Ecommerce product.
As a Senior you will be the person who masters the ecommerce product in and out and always thrives to deliver above expectations while working smarter not harder.
As a lead you will be the person nurturing the skills development of each member on the team when it comes to the eCommerce Product in particular.
Guarantee the constant availability of proper operationality of payment methods and risk management tools in all present and planned markets.
Perform payment methods’ applications, configuration, testing deployment.
Provide team training, write or optimise procedures related to your products.
Build Metrics and reports on transactions/ Service Providers; share insights to improve
Approval rates
Transactions cost
Risk and Fraud Mitigation

Regularly review and optimise the full end users’ (both clients and agents) journeys through the eCommerce and risk management products.
Independently determine transaction issues, damaging activities and be able to act according to procedures while proposing more efficient solutions or ideas.
investigate and report valuable updates on ecommerce products and competitor sites.
Regularly initiate performance and cost analysis on Software and department procedures.
Review, approve or reject account registrations, deposits and withdrawals.
General Requirements
Strong Interest in process improvement.
Strong Interest in data Analysis (Excel, Power BI, Tableau etc…).
Strong motivation to constantly improve.

Essential Competencies:
Excellent Knowledge of i-gaming Payment Methods and risk management tools in various Markets and under various jurisdictions.

Master knowledge of:
Merchant accounts applications.
Contracts and fees reviews.
eCommerce compliance and Payment risk management.
eCommerce/ risk Management architecture and flow design.
Integrations planning and coordination.
QA and Production testing.

Excellent Knowledge of Microsoft Excel for data analysis or similar software.
Excellent verbal and written English communication skills.
Excellent analytical and organisational skills.
Due to the dynamic nature of the company, tasks and responsibilities at this position may evolve and change from time to time

Salary and benefits:
50k – 80k including bonus
Sport, Gym or any other fitness membership of up to EUR 250 per calendar year of employment.
5 Days a week Monday – Sunday (on a shift rotation)
40H a week
Shift hours: 9;00am to 6:00pm
26 Days Annual Leave

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