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Customer Service Advisor Limassol

Customer Service Advisor Limassol

Reference: VAC-17754M
  • Company:Insurance Company
  • Location: Cyprus, Limassol
  • Salary: Salary based on skills and experience + internal training + incentives +medical insurance + discounts + 13th and 14th salary
  • Job Type: Permanent
  • Job Sector: Customer Service
  • Added on: 23/05/2019

Our client, an Insurance Company, is looking to hire a Customer Service Advisor for their team in Limassol. The company as a clear, transparent and strict working environment with high quality standards and lots of opportunities to grow.

Responsibilities:
Presenting, promoting and selling the company’s products face-to-face and over the telephone, through the evaluation of customer needs
Participating in outbound campaigns aiming to promote and sell company products
Handling customer needs, enquiries and complaints efficiently and ensuring that every customer interaction is a positive one
Assisting policyholder in understanding the covers they have or wish to obtain through transparency and promoting additional products to them while developing strong customer relationships
Cash handling and banking
Willing to travel to other cities in Cyprus when and if required

Skills:
University Degree in Business Administration, Economics, Communications or similar
Insurance qualification will be considered an advantage
Experience in customer service and sales
Excellent command of Greek and English (speaking, reading, writing)
Ability to work under pressure
Telephone etiquette and good interpersonal skills
Proven Computer literacy (MS Office: Word, Excel and Power Point)
Energetic, enthusiastic and driven by sales
Committed, dedicated, truthful
Caring about people and quality

The working hours are 8-6 / 9-5 /10-6 shift rotation. The working schedules are rotating every week.

Benefits: incentives based on quality and quantity, health insurance, discounts, 13th and 14th salary (50% in the first 3 years, 75% in the 4th and 5th year and 100% after 5 years)

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