German Speaking Client Relationship Officer

24 May 2019, Comments: 0

Reference: VAC-17534G
Company: Cysec regulated Forex Company
Location: Limassol
Salary: Competitive salary including a 13th salary


Job Detail
Our client is a leading Cysec regulated Forex Company based in Limassol and is recruiting a dynamic individual in the role of German Speaking Client Relationship Officer.

Responsibilities:
Assists customers who wish to open an FxPro trading account
Handles welcome calls/call-back requests
Maintains contact with existing clients to ensure high levels of client satisfaction
Provides general information in regard to FxPro platforms and services offered
Informs and assists clients in relation to the use of all current and future products
Provides quality and efficient live support to existing and potential clients
Maintains professional internal and external relationships that meet Company’s core values
Delivers service and support to customers through live chats, emails, phone calls and meetings
Collects customer feedback and follows up e.g. requests for new products and services
Suggests ideas and actions to develop the market
Coordinates with the marketing departments in regard to planning seminars, expos and translations of certain campaigns.

Requirements:
University Degree preferably in Finance or Economics
Native German and a good command of the English language
Previous relevant working experience will be considered an asset
Computer literacy with very good working knowledge of Microsoft Office applications.

Benefits:
Competitive salary including a 13th salary
Relocation package
Visa arrangements for the employee and family members (if applicable)
Provident fund
Medical and life insurance
Discount card for several services and products
In-house gym with a personal trainer
Free meals and beverages at the in-house cafeteria

Job Type  Permanent

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