German Customer Support Representative

14 September 2019, Comments: 0

Reference: VAC-15651T
Company: Global Customer Support Outsourcer
Location: Larnaca, Cyprus
Salary: 1300 Euros gross basic salary plus monthly bonuses and excellent benefits
Job Type:  Permanent


Job Detail
Our client a Global Customer Support Outsourcer with an extensive network of offices globally are looking to hire additional staff for their expanding Call Centre based in Larnaca.

They are looking to hire candidates for their German Customer Support team that will be responsible for:
Providing a professional back and front office service function for our client’s project in line with the contractual agreements.
Receiving and handling incoming phone calls and e-mails, faxes or letters
Commercial processing of billing requests
Providing information and answering queries about the products
Giving support to customers in general related questions
Giving guidance and solving problems
Providing a positive experience for customers

The ideal candidates will have/be
Fluent in German (written/spoken)
Conversational English
Service orientation and quality awareness
Good PC skills
Good communication skills
Have a strong customer service focus
Have the ability to multi-task
Be a team player

The company is offering:
A monthly salary of 1300 Euros gross per month x 12 salaries
Monthly bonus based on performance (up to 250 Euros per month)
Medical/Health Insurance
21 days annual leave per year
Performance incentives
Paid introduction training
Special discounts and offers
Career development opportunities
Modern office and international working environment
Free Greek courses
Monthly Company activity day

The company is also offering a relocation package to candidates currently base abroad and looking to relocate to Cyprus that will include:
Flights to Cyprus
Accommodation for the initial 2 weeks upon arrival
Real-Estate support in order to secure permanent accomodation thereafter

 

APPLY FOR THIS VACANCY


Job Title

Reference Number

Your Name and Surname (required)

Your Email (required)


Your CV: Please send ONLY IF you have not sent us your most recent CV before

* WORD or PLAIN TEXT documents are the safest way to ensure data will be accurately uploaded to our database. PDF documents often do not convert to text accurately and information from your CV might be lost that way.


Your Job Preferences

The following details will help us in our search for only those vacancies most suited to your requirements. If you haven't already, or if previously provided details have changed, please answer the following questions:

Where do you currently live?
CyprusOther EU Member CountryNON-EU country

Are you legally entitled to work in Cyprus?
YES (Iam an EU citizen or married to an EU citizen)NO (I would require a work permit)

In which city/cities do you prefer to work?
LimassolNicosiaLarnacaPaphosOther

From when are you available for employment?

What are your salary expectations to consider a new position?

What type of position are you ideally looking for?

Are there any companies with whom you have already interviewed, or that you do not want us to talk to regarding your profile?

Would you consider positions that require non-standard office hours, i.e. shift work?
YESNO

Which type of employment are you seeking:
Permanent onlyPermanent or Temporary ContractTemporary only


Your Consent (required)

For us to be able to retain and process your personal data, we require the following permissions:

Comments are closed.