Chinese Speaking Customer Support Officer

18 May 2019, Comments: 0

Reference: VAC-17540M
Company: Oil & Gas Company
Location: Limassol
Salary: Salary: 1500-1800 Euros gross x14 + provident fund after the first 6 months


Job Detail
Our client, an Oil & Gas Company in Limassol, is looking for a Chinese Speaking Customer Support Officer.

Responsibilities:
To receive enquires from the customer through various media including fax, email and letter, or B2B
To process these, from the enquiries stage to the invoice stage where applicable, including regular follow up and reminders
To coordinate the Principal, Supplier, Customer, forwarding agents interaction through all of the sales processes including but not limited to enquiry, quotation, order receipt & acknowledgement.
Request for readiness, dispatch, freight tracking, documentation legalization, invoicing, etc. (where applicable)
Creation and control of all manual and electronic filing systems for customer sales cases and all relevant office paperwork
To respond to customer and supplier’s general inquiries as necessary

Requirements:
Fluency in Chinese
Business or Shipping related Studies
Excellent customer service skills
Sales & communication skills
Time management skills
Previous experience in similar position or in the shipping industry it will be considered an advantage
Work permit/EU citizenship

Working hours: 08:00-13:00 and 15:00-18:00

The company is offering a salary of 1500-1800 Euros gross based on skills and experience plus 13th salary and provident fund at 6% and medical coverage after the probation period

Job Type  Permanent

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