Technical Support Officer

15 August 2017, Comments: 0

Reference: VAC-14782M
Company: IT Management Consulting Company
Location: Limassol
Salary: Salary dependent on skills and experience plus benefits including medical insurance and provident fund.

Job Detail
Our client, a leading consulting, technology and outsourcing services firm, is seeking to recruit a Business Solutions Consultant who wants to join an established and very successful company.

The ideal candidate will have:
Bachelor degree in Information Technology or other related field.
Fluent in Greek and English – both written and verbal
Strong communication, interpersonal and analytical skills
Knowledge of ERP, CRM, HR, BI systems, Accounting or other Business Software
Able to work well under pressure
Show of initiative and self-motivation
Any working experience will be considered an advantage

The position will be responsible for:
Provide technical and functional support – both on client site and remotely
Responsible for the recording, resolution and monitoring of customer support incidents
Take ownership of support incident investigation and resolution according to service level agreements.
Provide implementation assistance including data migration, testing, and training and user manuals.
Work to exacting project timelines and delivery requirements

The company offers a salary dependent on skills and experience plus medical insurance and provident fund.


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