Russian speaking Customer Service Desk Agent

19 June 2017, Comments: 0

Reference: VAC-14787M
Company: IT Company
Location: Larnaca
Salary: 1,000 Euros gross per month.


Job Detail
Our client is an IT Company based in Larnaca and they are looking to expand their team in Cyprus. They are looking for a Customer Service Desk Agent for a dynamic, self-motivated and ambitious applicants to join their and expanding pioneer business to fill theit customer service and information desk in Larnaca. In this role you will be working with tourists and travel operators from all over the world.

Responsibilities:
Dealing with all client enquiries
Providing call center technical and support functions
Resolving product and service related issues promptly and professionals
Demonstrating available products and services to clients

Requirements:
EU citizenship / work permit
Fluency in Russian and English (written and verbal)
Excellent personable and friendly customer service skills
Great communication skills, positive approach to the customer’s queries
Likable personality, strong presentation skills and passionate about selling
Ability to work well under pressure and prepared to work shifts and weekends
Demonstrate initiative and self-motivation
Good organizational, problem-solving and computer literacy skills

The working hours are shift hours: 09:00 to 17:00 and 17:00 to 01:00

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The following details will help us in our search for only those vacancies most suited to your requirements. If you haven't already, or if previously provided details have changed, please answer the following questions:

Where do you currently live?
CyprusOther EU Member CountryNON-EU country

Are you legally entitled to work in Cyprus?
YES (Iam an EU citizen or married to an EU citizen)NO (I would require a work permit)

In which city/cities do you prefer to work?
LimassolNicosiaLarnacaPaphosOther

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Would you consider positions that require non-standard office hours, i.e. shift work?
YESNO

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