Retention Officer

19 June 2017, Comments: 0

Reference: VAC-14960S
Company: International Forex Company
Location: Limassol
Salary: Salary based on qualifications and experience.


Job Detail
Our client, an International Forex Company, is now looking to recruit a Retention Officer.

Responsibilities:
-Build relationships with existing clients & if needed potential clients
-Contact existing clients ensuring they receive the highest level of service
-Keeping up to date with market information and monitoring trends in all major currency pairings
-Provide training to clients on the use of the Company’s products
-Explaining the payment process mechanism
-Help maintain high levels of client acquisition, retention and reactivation
-Ensuring customer satisfaction, professional communication

Requirements:
-At least 1 year experience in Retention within the forex industry
-Fluent speaker of English language
-Computer literate
-Self-motivated and target-oriented
-Ability to work under pressure
-Strong organizational, motivational and communication skills

Salary based on qualifications and experience

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