Retention Manager

17 October 2017, Comments: 0

Reference: VAC-15478S
Company: International Forex Company
Location: Limassol
Salary: Salary based on qualifications and experience + 13th salary + other benefits.

Job Detail
Our client, an International Forex Company located in Limassol, is now looking to recruit a Retention Manager.

-Managing a team
-Managing on-going client relationships
-Keeping up to date with market information and monitoring trends in all major currency pairings
-Setting individual and department sales targets and managing the team to reach their targets
-Provide training to clients on the use of the Company’s products (including webinars)
-Explaining the payment process mechanism
-Maintain high levels of client acquisition, retention and deposits
-Help maintain high levels of client acquisition, retention and reactivation
-Ensuring customer satisfaction, professional communication

-EU-citizenship/Work permit
-3+ years of experience in a similar position
-Bachelor’s degree in Economics, Finance, Business Management (MBA is an advantage)
-Fluency in English
-Effectively communicates with all employee levels and levels of management
-Outstanding written/verbal communication and presentation skills
-Strong decision making and problem solving skills
-Exceptional analytical, organizational and interpersonal skills
-Proficiency with different trading platforms and tools
-Proficiency with Microsoft Office suite, including Word, Excel, Power Point and Outlook;

Salary based on qualifications and experience + 13th salary + other benefits.


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