German Speaking Customer Support Agent

13 December 2017, Comments: 0

Reference: VAC-15577G
Company: Cysec regulated Forex company
Location: Limassol
Salary: Salary based on previous skills and experience plus medical cover .

Job Detail
Our client is an established Cysec regulated Forex company based in Limassol and they are in the process recruiting a German Speaking Customer Support Agent .

Main duties and responsibilities:
Dealing directly with clients inquires via live chat, email and telephone
Assisting with the process of obtaining client documentation
Handling calls and incoming requests from clients
Coordinating with the sales team and other relevant departments to properly and effectively assist clients
Informing the clients about company’s KYC procedures

Key Requirements:
Fluent in both English and German language – written & verbal
Customer service oriented
Excellent communication skills (German and English) – written & verbal

Desirable Requirements:
Previous experience in the Forex industry
Prior experience in a similar position
Knowledge of MT4 platform
IT literate preferably Microsoft Office

What it is Offered:
Competitive Salary depending on skills and qualifications
Performance related awards
Opportunity for self-development and career advancement
Working within a multicultural and highly motivating environment
Team-building activities
Future – growth oriented organization
Commitment to equal opportunities and long-term collaboration


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