German Retention Agent

13 December 2017, Comments: 0

Reference: VAC-15569A
Company: Cysec Regulated Broker
Location: Larnaca
Salary: The salary is based on skills, qualifications and experience, plus 13th salary, medical insurance, 22 days annual leave and double pay for holidays.

Job Detail
Our client, a well established Cysec Regulated Broker, is looking to hire a Arabic Sales Agent for their offices in Larnaca.

The company is an award winning forex and commodities broker providing trading services and facilities to both retail and institutional clients.

Act as the “eyes and ears” servicing a portfolio of clients in the FX marketplace by reporting trends and
providing general market information to clients
Act as a conduit between clients and the FX market
Assist clients with queries regarding trading and the instruments available for use by the client
Be aware of and be able to demonstrate ongoing in-depth knowledge of the financial markets, both
technically and fundamentally
Training new clients on companies platforms and trading tools
Building and maintaining client relationships by understanding the client’s needs and trading profile and
providing suitable support and guidance where required
Liaise with other departments, when required, to escalate and resolve issues and/or report faults
Achieving monthly targets
Providing understanding of technical and fundamental analysis to clients via scheduled 1 to 1 training
Contacting clients to provide general market updates
Utilizing retention strategies to maximize client satisfaction
Cross selling company services to provide client improvement and increase LTV targets
Ensuring timely follow up of all contacts
Maintain high levels of client acquisition, retention and re-activation

University/College Degree
Fluency in English and German
I.T. Proficient
Minimum 1 year experience in relevant field
Excellent communication and organisational skills
Knowledge in Technical Analysis will be consider an advantage

Our client offers a salary is based on skills, qualifications and experience, plus 13th salary, medical insurance, 22 days annual leave and double pay for holidays.


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