Customer Support

19 February 2018, Comments: 0

Reference: VAC-15865M
Company: Software Development Company
Location: Limassol
Salary: 1,200 – 1,800 Euros gross based on skills and experience plus 13th salary and bonus.


Job Detail
Our client, a well established software development company in Limassol is looking for a Customer Support Officer.

Responsibilities:
Onside and Telephone support to the company’s large clientele
Implementing software and Provide advance training to clients
Identifying, supporting and guiding clients in a step-by-step solution for any open tickets
To maintain an in depth understanding of the bookkeeping and financial software
Testing new software modules before release
Updating client software

Requirements:
Diploma in Accounting or Computer science
Good knowledge of Accounting systems
Good analytical and problem-solving skills
Organised and Logical thinker providing accurate support
Good interpersonal and customer care skills
Fluent Greek/English communication (Russian would be considered an advantage)
Ability to work under pressure
Ability to deal with difficult callers
Good knowledge of basic windows operations
Up-to-date technical knowledge

The working hours are 08:00-13:00 – 14:30-18:00 and Wednesdays 8:00-14:00

APPLY FOR THIS VACANCY

Job Title

Reference Number

Please attach your CV

Your Name (required)

Your Email (required)

The following details will help us in our search for only those vacancies most suited to your requirements. If you haven't already, or if previously provided details have changed, please answer the following questions:

Where do you currently live?
CyprusOther EU Member CountryNON-EU country

Are you legally entitled to work in Cyprus?
YES (Iam an EU citizen or married to an EU citizen)NO (I would require a work permit)

In which city/cities do you prefer to work?
LimassolNicosiaLarnacaPaphosOther

From when are you available for employment?

What are your salary expectations to consider a new position?

What type of position are you ideally looking for?

Are there any companies with whom you have already interviewed, or that you do not want us to talk to regarding your profile?

Would you consider positions that require non-standard office hours, i.e. shift work?
YESNO

Please type the letters below exactly as they appear.
captcha

Comments are closed.