Customer Support Representative

19 June 2017, Comments: 0

Reference: VAC-15027T
Company: International Online Gaming Company
Location: Limassol
Salary: Competitive salary starting from 1100 Euros gross per month based on skills and experience plus commissions and bonuses and Medical Insurance after 3 months.


Job Detail
Our client is a leader in the international internet gaming industry providing gaming support to players as well as product and solutions packages & support to B2B partners.

They have been in operation since 2011 and due to their recent expansion they are now looking to grow their team here in Cyprus with an additional Customer Support Representatives.

The Customer Support Representative is the image of the company and responsible for the quality of the experience provided to the customers.
The Employee shall provide Customer Support to customers of the Company, which includes the following tasks:
Dealing directly with clients’ queries over chat system, e-mail and phone
Answering client’s requests
Promoting products and services to clients
Optimize customers’ satisfaction
Interacting with other departments as necessary to meet client’s needs
The nature of this role requires the employee to work on a 24/7 shift schedule on rotation. The shifts are as follows:

08.00-16.00
12.00-20.00
16.00-00.00
00.00-08.00

For every shift worked from 00:00-08:00, the employee shall receive 20 euro additional to the basic salary.

The successful candidate must have a very good knowledge (written and spoken) of the English language, as well as to be highly computer literate.

The company is offering a competitive basic salary starting from 1100 Euros gross per month based on skills and experience plus commissions and bonuses based on business and revenue generated as well as targets reached and conversions achieved. Medical Insurance after 3 months.

APPLY FOR THIS VACANCY

Job Title

Reference Number

Please attach your CV

Your Name (required)

Your Email (required)

The following details will help us in our search for only those vacancies most suited to your requirements. If you haven't already, or if previously provided details have changed, please answer the following questions:

Where do you currently live?
CyprusOther EU Member CountryNON-EU country

Are you legally entitled to work in Cyprus?
YES (Iam an EU citizen or married to an EU citizen)NO (I would require a work permit)

In which city/cities do you prefer to work?
LimassolNicosiaLarnacaPaphosOther

From when are you available for employment?

What are your salary expectations to consider a new position?

What type of position are you ideally looking for?

Are there any companies with whom you have already interviewed, or that you do not want us to talk to regarding your profile?

Would you consider positions that require non-standard office hours, i.e. shift work?
YESNO

Please type the letters below exactly as they appear.
captcha

Comments are closed.