Reference: VAC-15011S Company: Cysec Regulated Online Trading Broker Location: Limassol Salary: Competitive salary based on experience and skills.
Our client, a Cysec Regulated Online Trading Broker located in Limassol, is looking to hire a Customer Support Manager.
-To recruit, train, manage and develop the CSRs team
-Effectively handle new and existing client base and provide customer support via chat, phone and emails
-To carry on administrative tasks and provide internal support to the sales team
-To ensure that all customer support systems, procedures and processes comply with the relevant regulatory environment
-To work on the efficiency and effectiveness of the responses of the Customer Support team
-At least 3 years of experience in a supervising customer support role within a financial industry
-Microsoft Office(Word, Excel, Powerpoint)
-English is a must with at least one more language